The hearing aid part of my AIRPods pro 3 has stopped, also the noise canceling . I have re set numerous times, re done the hearing aid test numerous times but no joy. They work playing media but the other 2 functions have stopped. Only 8 months old. Is this apple trying to get me to buy new ? please help.
MacBook Pro 15″
are you (still) located in a country that has approved this use?
In most cases, it requires government approval as a health feature.
this feature requires your qualified iPhone or iPad, but your equipment show only a MacBook Pro.
what device {iPhone, iPad} and what model are you using?
Do you meet all other requuiermenst specified in this article:
Use the Hearing Aid feature on your AirPods Pro 2 or AirPods Pro 3 - Apple Support
¿could you have accidentally turned off the feature?
Hi and thank you very much for your kind reply. Yes I am on my Mac as it is easier for me to type etc.
to answer your questions, yes I am still in the country assigned to both the phone and AirPods, I first had the problem about 2 weeks ago on my 17, and since upgraded to the 18 and still the same. Before that the kept dropping off, ie disconnecting .
I have reset many times, checked the up to date firmware, don't the hearing tests many times but still, they are like wearing ear plugs. There is no volume change in any settings, well apart from playing music, that's fine. I have followed all the reccomendations from apple and elsewhere but no joy.
I was just reaching out in desperation to see if anyone had had similar issues and the resolution. thanks again
<< my 17, and since upgraded to the 18 >.
what do those numbers represent? iOS numbers? iPhone versions?
Hearing aid function stopped ?
