Clearing remaining Apple Account balance

The people on this forum are Apple products users like yourself and cannot empty your account balance for you. There are two ways you can try:

#1. If your account’s current country allows you to add a credit or debit card, purchase an item (not a subscription) worth slightly more than your balance. Your balance will be emptied and the excess owed will be billed to your card. This method is the easiest and you get to use all your money instead of just giving it to Apple.

#2. To ask Apple Support to remove and keep the balance:

- Click on the special empty-balance-request chat link at the bottom of this support article ➔ Check your Apple Account balance - Apple Support

- General Apple support and service contact ➔ Contact Apple Support - Apple Support If live support options are available they will show near the bottom left. Telephone numbers may only work when calling from the same country. If numbers show as colored links, click on them for more options.

- With an iPhone, iPad, or Vision, you may be able to chat using the Apple Support App if it is available in your country ➔ https://apps.apple.com/app/apple-support/id1130498044

If you cannot contact Apple then method #1 is the only way to empty your balance. If you can neither add a flexible payment method nor contact Apple, your alternative is to create a new Apple Account when you are in the new country. Avoid doing that if at all possible as it may cause many complications with your current account content and resetting equipment.

When changing account regions there’s a full set of guidelines in this support article ➔

Change your Apple Account country or region - Apple Support

Welcome and thank you for reaching out. 🤗

Here at the Apple Support Community, we are volunteers (thoughtful Apple users) who share knowledge in an effort to help others, such as yourself.

We don’t have the power to look into accounts, make changes or remove the balance.

You will need to → Contact Apple Support to request a reset of your account balance to zero.

Thanks again for reaching out. 👍🏼

All the best! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…

Contact Apple for support and service

Also if you are changing regions take a look through this article as well…

Change your Apple ID country or region - Apple Support

~Katana-San~

See this user tip.

How to zero out your Apple Account balanc… - Apple Community