The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My iPhone 17 screen freezes when I open the Home app. A Home Would Like to Send You Critical Alerts pop-up appears, and neither “Allow” nor “Don’t Allow” responds. The screen becomes completely unresponsive, and I have to ask Siri to restart my iPhone.
Has anyone experienced this issue? Is there a solution, or is this an iOS bug?
iPhone 17, iOS 27
Try a force restart: quickly press Volume Up, then Volume Down, then hold the side button until the Apple logo appears. After restarting, check Settings > Notifications > Home for the Critical Alerts switch before reopening Home. Install any available iOS update too; if the prompt still freezes, contact Apple Support rather than deleting your Home setup.
Try a force restart: quickly press Volume Up, then Volume Down, then hold the side button until the Apple logo appears. After restarting, check Settings > Notifications > Home for the Critical Alerts switch before reopening Home. Install any available iOS update too; if the prompt still freezes, contact Apple Support rather than deleting your Home setup.
iPhone 17 Freezes When Opening Home App
