Apple Account verification fails 'unknown error occurred'

Hello Apple Support,


I keep getting “Verification Failed — An unknown error occurred” whenever I enter my Apple Account password on my iPhone 13.


I cannot download apps, sign in to iCloud, or turn off Find My iPhone. I can sign in through Apple’s website, but the issue persists with different internet connections.


Could you please help me fix this issue?


Thank you.

iPhone 13, iOS 26

Posted on Oct 29, 2026 4:19 AM

Reply

There are no replies.

Apple Account verification fails 'unknown error occurred'

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.