How do I reset my balance?

Hello, I want to reset my balance

iPhone 11, iOS 26

Posted on Oct 31, 2026 11:11 AM

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Question marked as Top-ranking reply

Posted on Oct 31, 2026 4:32 PM

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…


Contact Apple for support and service


Also if you are changing regions take a look through this article as well…


Change your Apple ID country or region - Apple Support


~Katana-San~

2 replies
Question marked as Top-ranking reply

Oct 31, 2026 4:32 PM in response to Ola92ola

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…


Contact Apple for support and service


Also if you are changing regions take a look through this article as well…


Change your Apple ID country or region - Apple Support


~Katana-San~

How do I reset my balance?

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