Apple Pages is the most compatible word processing software within the iOS and Mac ecosystem. Because it is built natively by Apple, it integrates seamlessly with macOS and iOS system clipboard have been reported for Microsoft Word on Apple devices.
When copying and pasting from Mac emails (Apple Mail or Outlook) to Word stops working, the issue usually stems from a stalled macOS clipboard process (pboard), a frozen Word application state, or a rich-text data conflict. Personally, I have no issues pasting text from Mail into Word.
How to Fix It…
Restart the Mac Clipboard Process (pboard):
- Open Activity Monitor (via Spotlight or Applications > Utilities), type pboard in the search bar, select the pboard process, and click the X button to force quit it. macOS will restart it automatically.
- Alternatively, open the Terminal app and run: killall pboard.
Restart Microsoft Word and Your Mac:
- Completely quit Word by pressing Command + Q (do not just close the window) and reopen it.
- If that fails, restart your MacBook from the Apple menu (top-left) to clear system-level memory and clipboard buffers.
Use "Paste and Match Style":
- Instead of standard Command + V, try pasting using Option + Shift + Command + V. This strips out complex email formatting/tables that might be crashing Word's rich-text parser.
- You can also check your cut-and-paste preferences in Word by going to Word > Preferences > Edit (or Cut and Paste Options) to adjust how text blends.
- Check for Office Updates:
- In Word, go to the top menu and select Help > Check for Updates to install pending Microsoft 365 or Office patches
- The current version of Microsoft Word for Mac (as part of Microsoft 365) is Version 16.114.3.
More info from Apple: How to copy and paste on Mac - Apple Support