Being on hold with Claude
I cannot get my billing back after being on hold of my account with Claude
MacBook Air, macOS 26.3
Can you give us more details?
In case this is about having a pending payment for a subscription, all other downloads or purchases are not available, until you pay for the subscription.
After that you can try to request a refund, if you did not want to make this purchase. But not all requests are granted by Apple:
Request a refund for apps or content that you bought from Apple - Apple Support