iPad Air 4 screen popping out due to swollen battery

That is a great deal that they are offering you and not what you would typically get on an out of warranty device. Take it before they change their mind.

Batteries fail and that does not mean there is some systemic problem that needs addressed. That is the purpose of providing AppleCare+ coverage for the unexpected component failures that would typically result in a major out of pocket expense.

Usually it is true that batteries will need to be replaced after 3-4 years, depending on the model. Some devices are expected to last 500 charge cycles, while other devices have a higher expectation of 1000 charge cycles before the battery health drops below 80% where replacement is recommended to prevent further damage. Batteries are a consumable component that is constantly deteriorating while it ages and some activities like letting it completely drain to nothing will chemically age that battery faster. In any case, there is nothing you can do to stop the chemical aging seen in Lithium-Ion batteries.

Failing to address the Service Recommendation in Settings for a battery when it has dropped below 80% Battery Health can result in the swelling of the battery and result in further expenses to replace other components. If the Service Recommendation is in Settings for the battery and the user neglects that message and does nothing, usually the user is liable for those expenses due to the neglect of service.

Most iPads will outlive their original battery. Battery failure through swelling is not unknown, but is certainly not commonplace. By example, I have multiple iPads, some purchased as long ago as 2014, that are still functional with their original battery.

The three year lifespan that you cite is perhaps for devices that are neglected or heavily used on battery power alone, being fully recharged from near exhaustion nearly every day. It would be very unusual for an Apple-staffer to suggest a useful lifespan of three years.

Nonetheless, outside of your manufacturer's warranty, you have made a very generous offer. If accepted, you'll have an iPad with a new battery and casing - that will be indistinguishable from new.

For practical purposes, in lieu of repairing and returning your own iPad, Apple usually exchange a qualifying iPad for a renewed/refurbished iPad of the same model and specification. The cost of the exchange is the same as would otherwise be charged for repair. Unless you have benefit of an active AppleCare plan, an out-of-warranty repair/exchange would be expensive.

As for out-of-warranty repair costs, Apple offers a fixed-price price repair. You can verify eligibility and cost for your region/country here:

iPad Repair & Service - Apple Support

If you have an active AppleCare+ plan, the cost of repair is reduced to a small excess/deductible fee.

Your original post said the replacement was offered at the cost of a battery replacement, which according to the Apple website is $119 on the iPad Air 4 gen.

https://support.apple.com/ipad/repair?services=service

In any case, it is up to you if you want to put that money into an iPad Air or if it would be best spent on a newer device that may offer more features. The is the same question asked for any determination of a battery replacement.

If you end up purchasing another device, then you will have another decision to make about AppleCare+ coverage.

• Those that don't get it and need a repair wish they did and feel like Apple should always pay no matter what the repair is.
• Those that get it are glad they did if a repair is needed, and if not needed they have the peace of mind for any future problems that may come up.
• It is a gamble, there will be both winners and losers if you are talking about net cost alone.

nobody here can change your situation really

these forums are user helping other users like yourself, it's sort of going to a physical apple store and asking other customers their advice

This is a user helping users with tech questions forum, we are not apple and apple do not read your posts here

You can provide them with feedback using Product Feedback - Apple

Or reach out to their official support channels

Get Support (apple.com)

And or

Contact - Official Apple Support

And or

https://www.apple.com/contact/

Or

Genius Bar Reservation and Apple Support Options - Apple

Voxelite wrote:

Wait mb more like a complete refurb kinda thingy,its like 450+ usd(50 k inr)

Yea that sounds more like a refurbished iPad cost, than that of the cost of a battery replacement. Truthfully that is what would be expected as an offer on an out of warranty device where the cost of repair, if even possible, could far exceed the cost of a refurbished iPad.

The choice is yours to make, but if it was me I would put that money into a newer device that uses a M-series processor instead of the A14 Bionic chipset in the iPad Air 4th gen. That model was released 6 years ago and discontinued 4 years ago, so it is unknown really how old the battery is.

It is true that model does not have the Battery Health indicator in Settings that is found on other models, but the battery is only expected to last 1,000 charges cycles under normal use. It would have been replaced under an AppleCare warranty for a small service fee and without that warranty, you would be in the position you are in now.