Change Apple Pay card and request refund for Prime Video purchase

I used the wrong bank card in my Apple Pay to purchase the prime video streaming service and need to correct it to the right card and also refund the money on the card I accidentally used

iPhone 14, iOS 27

Posted on Nov 5, 2026 1:48 PM

Reply
2 replies

Nov 5, 2026 2:00 PM in response to christen97

Since you mentioned that you used Apple Pay with a card in your Wallet, I assume you started the subscription directly with Amazon where it would not be managed by Apple. Does the description of the charge on your card used show Amazon or Apple?


If it was Amazon, then you would need to contact them for a refund and would need to start the subscription again. I doubt they would be able to transfer a subscription from one card to another.

Change Apple Pay card and request refund for Prime Video purchase

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