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User profile for user: lbeach94
lbeach94 Author
User level: Level 1
1 points

iOS OS upgrade DDM policy not deploying via Microsoft Intune

Hello -


Wanted to check if anyone experienced OS Upgrade DDM Policy issues deployed via Microsoft Intune tenant. We had been using DDM - for OS upgrade and it the policy been working and devices were getting prompted and devices getting upgraded. But recently probably after Intune tenant release 2610 (last month) that DDM policies are not getting deployed on iOS devices. We are targeting Enforce latest OS on legacy devices (iOS 18.x) to upgrade to the latest (27.x), with delay time of 5 days , and device notification enabled. After policy is applied to iOS 18.x devices, some of the policy features are greyed out- See the attachment and tab on the greyed out item, prompts the message temporary not available in 2007 . These are supervised devices and have been synced and available for the last few days, the device doesn't show software configuration section on device and no notification prompts either. Wondering if someone has experience this issue . Had opened case with Microsoft and Apple. Apple is leaning on to check with Microsoft as there are no issues with DDM policy settings. Awaiting MS response back....


Jeff


[Edited by Moderator]

Posted on Nov 7, 2026 9:43 AM

There are no replies.

iOS OS upgrade DDM policy not deploying via Microsoft Intune

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