The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
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We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I am trying to return a 27"iMac for trade in. There is no way this fits in this box. Help!
Hi,
I think you take out the cardboard brace inside the box. Then you place the computer screen up without the brace inside. Then put the cardboard brace back in. The base that holds the monitor up should fit neatly into the bottom of the slit that the base is currently in the photo.
Hopefully this works. 👍
Does it fit face UP? It looks like there is a cutout for the base, or is that just a shadow?
Trade-in box too small for 27-inch iMac
