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Unable to change Apple ID region from USA to Lebanon due to balance

i want to change my region account from usa to lebanon i want u to make my balance 0 for help me change my region

iPhone 11, iOS 26

Posted on Nov 10, 2026 10:15 AM

Question marked as Top-ranking reply

Posted on Nov 10, 2026 11:19 AM

To empty your balance, add an external payment method (e.g., a card) to buy an item (not a subscription) priced more than your balance. The difference owed will be billed to your card, leaving nothing in your account. Review:

- Payment types you can use —> Payment methods that you can use with your Apple Account - Apple Support

- How to add a payment type —> Add a payment method to your Apple Account - Apple Support


Another way is to ask Apple to remove and retain the balance. The people responding here are Apple product customers like yourself and cannot do this for you. Contact methods:

- Click on the special empty-balance-request chat link at the bottom of this support article ➔ Check your Apple Account balance - Apple Support

- General Apple support and service contact ➔ Contact Apple Support - Apple Support If live support options are available they will show near the bottom left. If numbers show as colored links, click on them for more options.

- With an iPhone, iPad, or Vision, you may be able to chat using the Apple Support App if it is available in your country ➔ https://apps.apple.com/app/apple-support/id1130498044


If you cannot contact Apple then the first method is the only way to empty your balance. If neither method works then you will have to create a new Apple Account when you are in the new country.


Additional changing-account-region support article ➔ Change your Apple Account country or region - Apple Support


4 replies
Question marked as Top-ranking reply

Nov 10, 2026 11:19 AM in response to mouhamad163

To empty your balance, add an external payment method (e.g., a card) to buy an item (not a subscription) priced more than your balance. The difference owed will be billed to your card, leaving nothing in your account. Review:

- Payment types you can use —> Payment methods that you can use with your Apple Account - Apple Support

- How to add a payment type —> Add a payment method to your Apple Account - Apple Support


Another way is to ask Apple to remove and retain the balance. The people responding here are Apple product customers like yourself and cannot do this for you. Contact methods:

- Click on the special empty-balance-request chat link at the bottom of this support article ➔ Check your Apple Account balance - Apple Support

- General Apple support and service contact ➔ Contact Apple Support - Apple Support If live support options are available they will show near the bottom left. If numbers show as colored links, click on them for more options.

- With an iPhone, iPad, or Vision, you may be able to chat using the Apple Support App if it is available in your country ➔ https://apps.apple.com/app/apple-support/id1130498044


If you cannot contact Apple then the first method is the only way to empty your balance. If neither method works then you will have to create a new Apple Account when you are in the new country.


Additional changing-account-region support article ➔ Change your Apple Account country or region - Apple Support


Nov 10, 2026 12:05 PM in response to mouhamad163

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…


Contact Apple for support and service


Also if you are changing regions take a look through this article as well…


Change your Apple ID country or region - Apple Support


~Katana-San~

Unable to change Apple ID region from USA to Lebanon due to balance

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