The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Hello Apple Support,
My Apple Account has been disabled, and I have tried several times to restore access without success.
I would appreciate your assistance in reviewing my account and helping me reactivate it.
I am the owner of this account and would like to know what steps I need to take to regain access.
Click here and see the section about your issue; the one about Media and Purchases covers cases where the error message refers to the App Store and iTunes or says that you can't login because your account has been locked. If it isn't any of those listed, describe it.
The people on these boards are mostly other customers, not Apple Support.
(265502)
Depress
4979
Disabled Apple Account needs reactivation
