Your Credit Card Was Declined. Please Enter Valid Credit Card Information!?

Question

Your Credit Card Was Declined. Please Enter Valid Credit Card Information!?

Okay So I Keep Getting "Your Credit Card Was Declined. Please Enter Valid Credit Card Information" So I sent Apple and Email (Through Support Forum/Area)

What I Sent "See Below"

Hello, I'm Daniel

My Problem(s) are that I'm Not able to Get into my Account on the iTunes Store
it Asks me to enter Credit Card Info to be able to Precede (Which I tried My Card a couple times, thinking maybe I entered it wrong) but to no avail did it Work. I then read you could make a "Free" Account (By Selecting "None") I tried that and I still get the Same Error/Problem (The Error/Problem is "Your Credit Card Was Declined. Please Enter Valid Credit Card Information") Which I Know I'm Entering Correct Information, and I Don't see why that Would also Pop up when I Select "None" as a Payment Option. Sorry to Bother you with this But I Would Really Love to Make/Use iTunes Store Account, Thankyou for your time Hope you can Help.

Daniel.

The Response I Got "What Rajdeep Sent Me"

Dear Daniel,

Thank you for contacting iTunes Store Support. My name is Rajdeep and I am glad to assist you with your concern.

I'm sorry but I was unable to determine the nature of your inquiry based on the information you have provided.

Please reply to this email with correct email id or the purchase order no .

I look forward to your reply.

Sincerely,

Rajdeep
iTunes Store Customer Support

Please Note: I work "Tuesday to Saturday" 7:00 A.M to 4:00 P.M CST

Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.

Okay How the ** Do you not Understand the Problem? and Yes I sent Right Information, Same Info I used to Log into this area with

So Now I Respond With "See Below"

---------@-------.Net (Account is Accurate in Email) is My Account I can't login on the iTunes Store, each time I try it asks for Payment Option

Which I still get the Same Error/Problem (The Error/Problem is "Your Credit Card Was Declined. Please Enter Valid Credit Card Information")So I can't complete the Requirements to make and iTunes Store Account, I don't know how else to Explain it? I've tried Selecting "None" at the Payment Option and I still get the Same Error.

Now I'm waiting on another Reply **!?!

Windows Vista

Posted on Sep 1, 2010 7:52 AM

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Answer 1

Sep 1, 2010 4:39 PM in response to PowerBloodRespect

Just Wondering If Anybody knows that With iTunes 10 (On Its Way, Problem Sometime Today) Are they Gonna Fix This Error/Issue/Problem Or Whatever the ** It Is? Because There Are a Lot of People With This Same Issue 😟

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Answer 2

Brumer

Level 1

0 points

Sep 1, 2010 4:58 PM in response to PowerBloodRespect

I am having similar problems. Two weeks ago for no reason my iTunes account stopped accepting my cc. I've done like u and tried different cards. Even paypal won't work -and now after trying to set up paypal and iTunes my papal account is restricted due to possible fraud. Can you say screwed up?

Until apple unscrews themselves, and yes apple because I haven't made any changes, I guess I will save a few bucks because I can't buy stuff. ..

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Answer 3

Sep 1, 2010 5:15 PM in response to Brumer

It's like ** People/Bands Don't Want us to Illegally Download There Music but When You try to Use a Music Service "iTunes" to get there **, Then All You Have Is Problems. **** I Used "eMusic" Early Just to Buy Some Music (Couldn't Buy Rest, Because It's On "iTunes" Not "eMusic") 😟

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Answer 4

Sep 1, 2010 8:40 PM in response to PowerBloodRespect

Yes suddenly my credit card didn't match my bank records? ***? I guess it was OK for the first twenty songs I bought and suddenly its messed up. Whatever. So I upgraded to I-Tunes 10. SAME THING. And then I switched my payment method to Paypal. I e-bay all the time and my paypal account is good. So then when I went back to the store it said Paypal is not set up for immediate purchase such as with a debit card. Even though I had just gone through the process to do a specific agreement for I-Tunes!! What a joke, I-Tunes you can't pay for anything! SELL YOUR APPLE STOCK!! I-Tunes doesn't want any more money ever! I don't think it is a sound business model!

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Answer 5

proxx

Level 1

0 points

Sep 1, 2010 11:16 PM in response to rabbott1971

here , there is a blog post about this:
http://www.aeromental.net/2010/08/31/itunes-store-bug-your-credit-card-was-decli ned-please-enter-valid-credit-card-information-2/

can someone please report this to some of the major blogs, like techcrunch.com

i guarantee that once a major blogs picks up on this story, apple will fix the problem in 1 hour. But if they feel they can get away with this crap, it will not get fixed or will be forever.

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Answer 6

valhum

Level 1

0 points

Sep 3, 2010 11:08 PM in response to PowerBloodRespect

Oh thank god i am not the only one with this problem. It started with me on Saturday (aug 28) and still, no solution.
I live in the border with the USA so i’ve been using my itunes account with a USA debit card and then it started with that **** declined CC problem =S
The funny thing is that i’ve been trying to change countries, setting my account to Mexico and it would still say that the CC are declined. Tried 2 USA cards and 2 Mexican cards, no results =S

Wanna read something funny. I even tried to create a brand new account based in Mexico, with another email address and it still wouldn’t let me, tells me my cards are not valid……..the **** apple!!! i cannot update any app and i just got my iphone 4 on friday last week and i am dying to try new apps.

So far I’ve sent 2 emails and still no **** solution. At least i am not alone =’(

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Answer 7

Sep 12, 2010 2:04 AM in response to valhum

I have the same issue. I can see all of my apps, but they will not sync with my iPhone. How can Apple allow this to happen? all the apps I paid for are being held hostage because apple screwed up. If they don't fix this, I want my money back! Right!

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Answer 8

Sep 15, 2010 9:14 PM in response to valhum

I am in the same boat. It's magical. My Paypal will not work & neither with any of my CC's. Instant "declined". I am stuck in the Apple void of "everything is peachy here" I swear it is more difficult to acquire content legally than it is to just steal it.

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Answer 9

Oct 22, 2010 10:11 PM in response to PowerBloodRespect

I'm also having the same problem. Interestingly though, it is still working fine on my old iPod Touch, which is not OS4 of course.
But my iPhone4 will simply not accept that my bank card details on my account - the very same account as used on the iPod Touch - are correct... even after re-entering the security code which is the only field left blank.

APPLE... PULL YOUR FINGERS OUT OF YOUR EARS AND FIX THIS NOW!!!!

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Answer 10

Skoruy

Level 1

0 points

Dec 6, 2010 10:20 AM in response to PowerBloodRespect

I have this problem when I want to creat new iTunes account without Credit Card information. I select free app - push "Creat new account" - enter my name and so on - in payment method I select None. But iTunes tell "Your Credit Card Was Declined. Please Enter Valid Credit Card Information"

Please help me solve this problem

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Answer 11

Simpuhl

Level 1

0 points

Sep 1, 2010 12:44 PM in response to PowerBloodRespect

lol it sounds like apple needs a new employee. Id fire that girl on the spot if she was that dumb.

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Answer 12

Sep 1, 2010 2:42 PM in response to PowerBloodRespect

I've Tried Both a Visa Credit Card and a Master Card 😟 Still Get/Have the Same Error/Problem, Is There anything Else I Can Do Besides Wait on Apple "Shrugs"

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