Can't update to OS 4

Hi,

This is my first post so go easy on me!!!

I've been trying to update my daughters and my sons Ipod Touch 3G 8gb without much success. I connect the ipod, Itunes opens up and i get a message saying new software available and click to update. Itunes then starts to backup the ipod but just sits there saying 'Backing up Ipod Touch' and thats it unless i cancel the update. I've tried this with both ipods and my wifes Iphone 3G 8gb and get the same result with them all.

I have the latest version of Itunes installed.

Anyone any ideas???

HP Compaq 6710b, Windows XP

Posted on Sep 1, 2010 9:23 AM

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Sep 2, 2010 10:09 AM in response to Alan Speirs

Depending on the age/state of your computer, it could very well take half a day or more (though usually it is a matter of an hour or two). For example, when I went to iOS 4 using my (very) old Windows XP computer it took about 10 hours to complete. Since then I've upgraded my computer and stepped back to OS 2.2.1, but when iOS 4.0.1 came out the installation took only about 90 minutes on my new computer.
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Can't update to OS 4

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