Can't access iTunes Store
HP Pavilion Slimline, Windows 7, windows
HP Pavilion Slimline, Windows 7, windows
Error: We could not complete your iTunes Store request. An unknown error occurred (-9808).
b noir wrote:
(Sorry about butting in, Pamela.)
Error: We could not complete your iTunes Store request. An unknown error occurred (-9808).
In the course of your troubleshooting to date, Reba, have you tried the 9808-specific information in the following document?
[iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod| http://support.apple.com/kb/TS3297 ]
If you're link doesn't help then it's back to checking user account controls and permissions in Win7. If she's got the security dialed up high that could be the problem
Can't access iTunes Store