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iTunes 10 won't launch - OS X

Just installed iTunes 10. Now iTunes won't launch. Never had any problems before. Running intel iMac, OS X 10.6.4. Getting this error:
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Tried reinstalling, then removing, re-downloading and reinstalling. All with the same error.

iMac10,1, Mac OS X (10.6.4)

Posted on Sep 1, 2010 8:57 PM

Reply
69 replies

Sep 1, 2010 9:37 PM in response to BertC2

iTunes crashes on launch here as well. Anyplace where I can get the old iTunes? 😟

Here is my error: ITunes quit unexpectedly while using the Sonix SN9C201 WebCam plug in.

I dont know what that is, I only have the built in iSight attached. It looks to be a quick time plug in.


Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Sep 1, 2010 9:52 PM in response to Libby Armstrong

Same deal here - iTunes crashes on launch.

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Application Specific Information:
abort() called

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x90064ef6 __kill + 10
1 libSystem.B.dylib 0x90064ee8 kill$UNIX2003 + 32
2 libSystem.B.dylib 0x900f762d raise + 26
3 libSystem.B.dylib 0x9010d6e4 abort + 93
4 libSystem.B.dylib 0x9000ab35 free + 129
5 ...ple.CoreServices.CarbonCore 0x98a878c1 DisposePtr + 37
6 com.apple.DesktopVideoOut 0x146016cb DVOClose + 161
7 ...ple.CoreServices.CarbonCore 0x98ad256c CallComponentFunctionCommonWithStorage(char**, ComponentParameters*, long (*)(), unsigned long) + 54
8 com.apple.DesktopVideoOut 0x146012e4 DVOComponentDispatch + 98
9 ...ple.CoreServices.CarbonCore 0x98acace5 CallComponentDispatch + 29
10 ...ple.CoreServices.CarbonCore 0x98acb06e CallComponentClose + 43
11 ...ple.CoreServices.CarbonCore 0x98acaf97 CloseComponentInternal(ComponentInstanceRecord*) + 101
12 ...ple.CoreServices.CarbonCore 0x98acaf18 CloseComponent + 46
13 ...ple.CoreServices.CarbonCore 0x98ac8fd0 OpenAComponent + 493
14 ...ple.CoreServices.CarbonCore 0x98ace909 OpenComponent + 24
15 ...ple.CoreServices.CarbonCore 0x98acad92 CallComponent + 171
16 ...ple.CoreServices.CarbonCore 0x98acace5 CallComponentDispatch + 29
17 ...ple.CoreServices.CarbonCore 0x98b59021 CallComponentVersion + 37
18 ...ple.CoreServices.CarbonCore 0x98af9b5c getComponentVersion(RegisteredComponent*) + 213
19 ...ple.CoreServices.CarbonCore 0x98ac36fa DestroyOlder(RegisteredComponent*, long) + 126
20 ...ple.CoreServices.CarbonCore 0x98ac31d8 RegisterComponentResourcePtr + 709
21 ...ple.CoreServices.CarbonCore 0x98ac27e8 registerSystemComponents + 287
22 ...ple.CoreServices.CarbonCore 0x98ac25ed FindNextComponentInternal(ComponentRecord*, ComponentDescription*, unsigned long) + 86
23 ...ple.CoreServices.CarbonCore 0x98ac2580 FindNextComponent + 61
24 com.apple.QuickTime 0x96a203ad EnterMovies_priv + 411
25 com.apple.QuickTime 0x96a1fece EnterMovies + 16
26 com.apple.iTunes 0x0000c009 0x1000 + 45065
27 com.apple.iTunes 0x0000bded 0x1000 + 44525
28 com.apple.iTunes 0x00004027 0x1000 + 12327
29 com.apple.iTunes 0x00002fb6 0x1000 + 8118

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x9002a942 kevent + 10
1 libSystem.B.dylib 0x9002b05c dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x9002a519 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x9002a2be dispatch_workerthread2 + 240
4 libSystem.B.dylib 0x90029d41 pthreadwqthread + 390
5 libSystem.B.dylib 0x90029b86 start_wqthread + 30

Thread 2:
0 libSystem.B.dylib 0x900299d2 _workqkernreturn + 10
1 libSystem.B.dylib 0x90029f68 pthreadwqthread + 941
2 libSystem.B.dylib 0x90029b86 start_wqthread + 30

Thread 3:
0 com.apple.CoreFP 0x133f0a8a YlCJ3lg + 4025930
1 com.apple.CoreFP 0x13436988 X46O5IeS + 3000
2 com.apple.iTunes 0x00874549 0x1000 + 8861001
3 com.apple.iTunes 0x00897bbf 0x1000 + 9006015
4 com.apple.iTunes 0x0089948c 0x1000 + 9012364
5 com.apple.iTunes 0x0000888f 0x1000 + 30863
6 com.apple.iTunes 0x00008728 0x1000 + 30504
7 libSystem.B.dylib 0x9003181d pthreadstart + 345
8 libSystem.B.dylib 0x900316a2 thread_start + 34

Thread 4:
0 libSystem.B.dylib 0x900040fa mach msgtrap + 10
1 libSystem.B.dylib 0x90004867 mach_msg + 68
2 com.apple.CoreFoundation 0x92f68faf __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x92f68094 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x92f6dfd4 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000b379 0x1000 + 41849
6 libSystem.B.dylib 0x9003181d pthreadstart + 345
7 libSystem.B.dylib 0x900316a2 thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x9010d693 ecx: 0xbffff21c edx: 0x90064ef6
edi: 0x01119000 esi: 0x00000002 ebp: 0xbffff238 esp: 0xbffff21c
ss: 0x0000001f efl: 0x00000282 eip: 0x90064ef6 cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x017a3000

Sep 1, 2010 9:59 PM in response to Leddy Mountbatten

i'm getting the same thing...here is my crash log: 😟


Process: iTunes [1477]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.0 (10.0)
Build Info: iTunes-10006701~1
Code Type: X86 (Native)
Parent Process: launchd [147]

Date/Time: 2010-09-01 21:54:44.368 -0700
OS Version: Mac OS X 10.6.4 (10F569)
Report Version: 6

Interval Since Last Report: 4293 sec
Crashes Since Last Report: 27
Per-App Interval Since Last Report: 53 sec
Per-App Crashes Since Last Report: 26
Anonymous UUID: 6B514863-2DD8-4D6E-843B-503A60162241

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Application Specific Information:
abort() called

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x992eeef6 __kill + 10
1 libSystem.B.dylib 0x992eeee8 kill$UNIX2003 + 32
2 libSystem.B.dylib 0x9938162d raise + 26
3 libSystem.B.dylib 0x993976e4 abort + 93
4 libSystem.B.dylib 0x99294b35 free + 129
5 ...ple.CoreServices.CarbonCore 0x942248c1 DisposePtr + 37
6 com.apple.DesktopVideoOut 0x1383865d DVOClose + 160
7 ...ple.CoreServices.CarbonCore 0x9426f56c CallComponentFunctionCommonWithStorage(char**, ComponentParameters*, long (*)(), unsigned long) + 54
8 com.apple.DesktopVideoOut 0x138382b8 DVOComponentDispatch + 98
9 ...ple.CoreServices.CarbonCore 0x94267ce5 CallComponentDispatch + 29
10 ...ple.CoreServices.CarbonCore 0x9426806e CallComponentClose + 43
11 ...ple.CoreServices.CarbonCore 0x94267f97 CloseComponentInternal(ComponentInstanceRecord*) + 101
12 ...ple.CoreServices.CarbonCore 0x94267f18 CloseComponent + 46
13 ...ple.CoreServices.CarbonCore 0x94265fd0 OpenAComponent + 493
14 ...ple.CoreServices.CarbonCore 0x9426b909 OpenComponent + 24
15 ...ple.CoreServices.CarbonCore 0x94267d92 CallComponent + 171
16 ...ple.CoreServices.CarbonCore 0x94267ce5 CallComponentDispatch + 29
17 ...ple.CoreServices.CarbonCore 0x942f6021 CallComponentVersion + 37
18 ...ple.CoreServices.CarbonCore 0x94296b5c getComponentVersion(RegisteredComponent*) + 213
19 ...ple.CoreServices.CarbonCore 0x942606fa DestroyOlder(RegisteredComponent*, long) + 126
20 ...ple.CoreServices.CarbonCore 0x942601d8 RegisterComponentResourcePtr + 709
21 ...ple.CoreServices.CarbonCore 0x9425f7bd registerSystemComponents + 244
22 ...ple.CoreServices.CarbonCore 0x9425f5ed FindNextComponentInternal(ComponentRecord*, ComponentDescription*, unsigned long) + 86
23 ...ple.CoreServices.CarbonCore 0x9425f580 FindNextComponent + 61
24 com.apple.QuickTime 0x94ad63ad EnterMovies_priv + 411
25 com.apple.QuickTime 0x94ad5ece EnterMovies + 16
26 com.apple.iTunes 0x0000c009 0x1000 + 45065
27 com.apple.iTunes 0x0000bded 0x1000 + 44525
28 com.apple.iTunes 0x00004027 0x1000 + 12327
29 com.apple.iTunes 0x00002fb6 0x1000 + 8118

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x992b4942 kevent + 10
1 libSystem.B.dylib 0x992b505c dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x992b4519 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x992b42be dispatch_workerthread2 + 240
4 libSystem.B.dylib 0x992b3d41 pthreadwqthread + 390
5 libSystem.B.dylib 0x992b3b86 start_wqthread + 30

Thread 2:
0 libSystem.B.dylib 0x992b39d2 _workqkernreturn + 10
1 libSystem.B.dylib 0x992b3f68 pthreadwqthread + 941
2 libSystem.B.dylib 0x992b3b86 start_wqthread + 30

Thread 3:
0 com.apple.CoreFP 0x12bf0b32 YlCJ3lg + 4026098
1 com.apple.CoreFP 0x12c36988 X46O5IeS + 3000
2 com.apple.iTunes 0x00874549 0x1000 + 8861001
3 com.apple.iTunes 0x00897bbf 0x1000 + 9006015
4 com.apple.iTunes 0x0089948c 0x1000 + 9012364
5 com.apple.iTunes 0x0000888f 0x1000 + 30863
6 com.apple.iTunes 0x00008728 0x1000 + 30504
7 libSystem.B.dylib 0x992bb81d pthreadstart + 345
8 libSystem.B.dylib 0x992bb6a2 thread_start + 34

Thread 4:
0 libSystem.B.dylib 0x9928e0fa mach msgtrap + 10
1 libSystem.B.dylib 0x9928e867 mach_msg + 68
2 com.apple.CoreFoundation 0x90c78faf __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x90c78094 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x90c7dfd4 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000b379 0x1000 + 41849
6 libSystem.B.dylib 0x992bb81d pthreadstart + 345
7 libSystem.B.dylib 0x992bb6a2 thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x99397693 ecx: 0xbffff0ec edx: 0x992eeef6
edi: 0x01119000 esi: 0x00000002 ebp: 0xbffff108 esp: 0xbffff0ec
ss: 0x0000001f efl: 0x00000286 eip: 0x992eeef6 cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x017fb000

I don't know what to do 😟

Message was edited by: maikerukun

Sep 1, 2010 10:15 PM in response to BertC2

Managed to launch using Terminal with the following messages:

iTunes(422,0xa0012500) malloc: * error for object 0x14384980: pointer being freed was not allocated
* set a breakpoint in malloc errorbreak to debug
iTunes(422,0xa0012500) malloc: * error for object 0x14385080: pointer being freed was not allocated
* set a breakpoint in malloc errorbreak to debug
iTunes(422,0xa0012500) malloc: * error for object 0x14384c00: pointer being freed was not allocated
* set a breakpoint in malloc errorbreak to debug
iTunes(422,0xa0012500) malloc: * error for object 0x14384eb0: pointer being freed was not allocated
* set a breakpoint in malloc errorbreak to debug
objc[422]: Class RPOpenGLView is implemented in both /Library/QuickTime/iChatTheaterPreview.component/Contents/MacOS/iChatTheaterPre view and /System/Library/QuickTime/iChatTheaterPreview.component/Contents/MacOS/iChatThe aterPreview. One of the two will be used. Which one is undefined.
objc[422]: Class RPTimecodeOverlay is implemented in both /Library/QuickTime/iChatTheaterPreview.component/Contents/MacOS/iChatTheaterPre view and /System/Library/QuickTime/iChatTheaterPreview.component/Contents/MacOS/iChatThe aterPreview. One of the two will be used. Which one is undefined.
objc[422]: Class RPRemote is implemented in both /Library/QuickTime/iChatTheaterPreview.component/Contents/MacOS/iChatTheaterPre view and /System/Library/QuickTime/iChatTheaterPreview.component/Contents/MacOS/iChatThe aterPreview. One of the two will be used. Which one is undefined.
objc[422]: Class RPRemoteBridge is implemented in both /Library/QuickTime/iChatTheaterPreview.component/Contents/MacOS/iChatTheaterPre view and /System/Library/QuickTime/iChatTheaterPreview.component/Contents/MacOS/iChatThe aterPreview. One of the two will be used. Which one is undefined.
objc[422]: Class RPTexture is implemented in both /Library/QuickTime/iChatTheaterPreview.component/Contents/MacOS/iChatTheaterPre view and /System/Library/QuickTime/iChatTheaterPreview.component/Contents/MacOS/iChatThe aterPreview. One of the two will be used. Which one is undefined.
objc[422]: Class RPPauseOverlay is implemented in both /Library/QuickTime/iChatTheaterPreview.component/Contents/MacOS/iChatTheaterPre view and /System/Library/QuickTime/iChatTheaterPreview.component/Contents/MacOS/iChatThe aterPreview. One of the two will be used. Which one is undefined.
getComponentVersion could not resolve this component alias.
getComponentVersion failed.
getComponentVersion could not resolve this component alias.
getComponentVersion failed.
getComponentVersion could not resolve this component alias.
getComponentVersion failed.
getComponentVersion could not resolve this component alias.
getComponentVersion failed.
getComponentVersion could not resolve this component alias.
getComponentVersion failed.
getComponentVersion could not resolve this component alias.
getComponentVersion failed.
getComponentVersion could not resolve this component alias.
getComponentVersion failed.
getComponentVersion could not resolve this component alias.
getComponentVersion failed.
getComponentVersion could not resolve this component alias.
getComponentVersion failed.
getComponentVersion could not resolve this component alias.
getComponentVersion failed.

iTunes 10 won't launch - OS X

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