Monthly payments for using itunes?

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Level 1

4 points

Monthly payments for using itunes?

I'm getting these payments size of a like 2€ (euros) and I don't understand the reason. I got the first payment when I registrated my credit card and second when I downloaded first (it said it's free) thing from the itunes shop on my ipod touch, and third one when I actually bought something, and the thing what I bought was 2€ + 2€ (for what, if I may ask?)

And I talked with my friend, and he said, he too gets this kinda every monthly payments, just for.. useing the software?

If it's so, then I understand, but there's no information about the taxes?! And apple store account purchase history shows no sign about it, what so ever.. so what the f. is going on?

(and I can't change the credit card data, 'cuz every time I click on the button "edit payment information" it just displays error, that the service is temp. unavailable) and the helpline.. It directs me to another countrys helpline.. I mean what? I have to make international phone call to get info for that? You know how much it will cost me?

Windows XP

Posted on Sep 2, 2010 2:06 AM

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Answer 1

varjak paw

Level 10

182,668 points

Sep 2, 2010 11:57 AM in response to kaste

There is no monthly fee for the iTunes Store. You pay only for what you purchase. However, when you open a new account, or enter in a new credit card (and possibly when you update your credit card, for instance with a new expiration date), the iTune Store will put a small hold on your account to verify that the credit card is valid. That hold should be removed by your bank within a few days.

Check your Purchase History and see if is shows any record of these charges. If it does and it's not something you expected to be charged for, ontact the iTunes Store Customer Service department using the form on their Support page (select the category and subcategory closest to the issue you're reporting and you'll find an "Email Us" button) and explain your situation to them.

If you see purchases made that you did not make yourself, immediately change your password to your account, then contact your credit card company and report the charges as possibly fraudulent. Do the same if you are being charged but you see no matching purchases in your Purchase History.

Regards.

P.S. The iTunes Store has no telephone support. You use the contact form I linked above.

Message was edited by: Dave Sawyer

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