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iTunes 10 not Syncing Photos to iPhone 4

After downloading iTunes 10 and syncing my phone, all of my photo albums are gone, except for the camera roll.

In the photos tab in iTunes, it shows that I have selected to sync specific albums and several are checked, but none show up on the phone after sync! Please help!

iMac, MBA, Mac OS X (10.4.10), iPhone 4

Posted on Sep 2, 2010 12:45 PM

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30 replies

Sep 2, 2010 3:24 PM in response to Joe Maloney1

Hi,

Make sure you have the latest iPhoto updates by clicking the Apple icon> Software Updates.

If the software is updated, try removing the iPod Photo Cache folder, as described here: http://support.apple.com/kb/TS1314.

If the issue persists after updating and re-creating the iPod Photo Cache, try Rebuilding the iPhoto library. This article: http://support.apple.com/kb/ht2638 will walk you through the process.

-Jason

Sep 3, 2010 12:45 AM in response to toonz

I reset the warning and iTunes finally threw me an error about there not being enough room for photos. I also had to delete the iPod photo cache in my pictures folder. It doesn't make any sense though: I had never dismissed that particular warning (I've gotten it before, but dismissed various other warnings). Weirder still is iTunes took up 100MB on my iPhone4 (I only sync about 80MB worth of wallpapers - jpeg 960x640... how it gets to 100MB is anyone's guess). iTunes 9.2 would only need 400-500MB free on the phone to make this sync, but even with 800MB free I couldn't sync. I needed to free up well over a gig on my phone, then it let me sync. NOT COOL!

Message was edited by: politicalslug

Message was edited by: politicalslug

Sep 3, 2010 7:19 AM in response to Joe Maloney1

I had sync issues with my photos as well.

I could see my camera roll on my iPhone, but my Albums, which I synced from iPhoto were messed up. The names of the Albums were there, but no icon to the left. Going into the Albums showed a black screen.

My iPhone SW is 4.0.2
My iTunes SW is 10.0

I called Apple support and they had me do several things.

First, was to reset my sync history. (quit everything) Go into Applications and launch iSync. In iSync, go into Preferences and click Reset Sync History. Quit iSync and Reboot.

This did not fix the problem completely.

The next thing they had me do was create a new Album in iPhoto and add some photos. Then, in iTunes, select this new Album to sync. Click Apply then Click Sync. (sometimes it seems Apply also starts Sync)

When that was done, I saw a message on my iPhone stating it was updated (or rebuilding, can't recall) the database.

Then, everything worked fine.

I should point out that I had several other errors prior to the photo sync issue. Apple had me do an unistall of iTunes 10 and a reinstall. It's a complicated process. Here's the link from Apple for the steps to do this.

http://support.apple.com/kb/HT1224

So, if you still have issues after resetting Sync History and adding a new Album, you might have to try an unistall and reinstall of iTunes.

iTunes 10 not Syncing Photos to iPhone 4

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