Mac Pro 12-core and Radeon 5870 - Display goes all static at random times

Hi all,

of course this is unacceptable. I was just writing down about the recent history and talking about facts with no judments.

There are two possibilities:
1. returning your computer
2. waiting for the patch.

Regards,
Jose.

2008 it was the ATI 2600XT that also had trouble. So nothing totally new here, or changed in products and expectations for first 3-4 months. See if the ROM revision firmware changes or any SKU. Drivers can be used to patch all kinds of little issues present in firmware, chips, etc.

The hardware IS perfect. Just not the drivers. Sorta sounds like "every PC ever made" now. So you could put Steve in your flame camp or Bill or LInus. But you really should be putting ATI and Nvidia in that group.

wow loads of ignorant fan boys around here (ofcourse) It doesn't really even mather if PC's have the exact same problem (they don't) i'm a customer and i pay hard earned money to get a working computer without loud pops coming out of the speakers or without dodgy video cards.

Apple claims to be the best blablabla best quality best build, talk the talk, walk the walk, only thing Apple is doing is fooling the world that they are the best, unfortunately i got caught up in it and it coasted met 4000$+

If the machine worked i wouldn't be complaining here, going trough all the postings of how great Macs are, and that its normal newly released Apple stuff is never going to work as it should, wish i would have read it earlier than i wouldn't have ended up with this crap box

and before everyone start accusing me of being a pc fan-boy, i'm not, at the moment i don't even own a pc since obviously i made the switch, i'm complaining because as a customer I'd like to have a 4000$ machine that works, out of the box. isn't that what macs claim to be anyway (out of the box computer that work

now lets all wait for Apple to give us drivers and updates, in the mean time i'm working on a computer that needs to have the volume muted if i don't want to have the living daylights scared out of me like every 40min. and a videocard that sometimes gives nothing but static...some of you guys are some piece of work

Message was edited by: Mikey Scars

I feel ya, it can be very frustrating. I haven't really read through your whole thread, but I also have a new 12-core Mac Pro, no pops or audio issues and no video problems with a Radeon 5870; thing is, I'm using dual 24" Apple Cinema Displays on MDP, which seem to have no particular issues.

New hardware often exhibits driver problems and occasional hardware issues, Apple does their best to address the problems, often not until a fire is lit under their *** and many people complain and some of the larger sites write some copy about the problems, but overall their gear has to work, or nobody would buy it.

If you read through the forums here, you'll obviously see this whole huge tidal wave of anguish and anger about a variety of issues. That tends to be because people experiencing problems eventually find their way onto the forums here, whereas those who aren't having any problems, just go about their lives, using their gear.

If I were you, I'd be pretty unhappy too. You really only have two options, as I believe somebody previous mentioned.

1- Return the Mac Pro. I think you have something like 2 weeks to return it with no questions asked, you can say you don't like the way it looks, and they'll take it back. You're obviously experiencing significant issues, and it's doubtful you'd have any trouble getting your cash back and then buying a PC or whatever you want.

2- Just accept that it's new hardware, new drivers, and that no matter how many new units they send you, it's not going to start magically working with the display you want to use, until the drivers are updated. If you can live with it, Lloyd offers a workaround for the issue here:

http://macperformanceguide.com/blog/2010/20100910_HotCorners--macpro.html

I'm not sure anybody with a dual-hex has experienced the audio popping issue, thus far that one seems to be relegated to the single CPU 3.33GHz boxes.

Sorry your experience has been so crappy so far, you obviously have your reasons for wanting to own a Mac Pro, so you should consider what they are, what you can live with, and if you can't accept the current situation you are dealing with, just return the Mac and buy something else.

Good news, Steve.

I'm trying to open a repair request but what I find always is a "system error" when I enter my serial # at apple's care page.
Hope they find a software solution for this issue.