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Mac Pro 12-core and Radeon 5870 - Display goes all static at random times

Hello

My new 12-core Mac is FAST! I love it.

Sometimes - at random times - the display goes to static. It looks a lot like old TV static did on UHF and VHF channels (remember those?). The picture just goes bad and does not get better unless I restart.

I don't know if it's a software or hardware issue. I'm using the Radeon 5870 attached to a 30" display. No other monitors or screens are attached.

Any ideas here?

Thanks,

---------S

12-core Mac Pro 2.93 GHz, 24GB RAM, ATI Radeon HD 5870, 12TB Storage, 30" Screen, Mac OS X (10.6.4), External Blu-Ray burner, Canon 5D MkII

Posted on Sep 2, 2010 3:07 PM

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Posted on Sep 2, 2010 9:43 PM

Steve,

I am a new Mac Pro 12-Core owner, and while I am enjoying my Mac I am experiencing an issue similar to yours.

Every know and then my computer screen will go into a jumbled mesh of random colors boxes, and shapes. Except unlike your need to restart the computer when the problem arrises, mine only lasts for a fraction of a second, and then returns to a normal.

The problem is however that these little screen flashes are becoming more prominent. Which gives me the feeling that our video cards might be in their graves soon. 😟

John
116 replies
Question marked as Best reply

Sep 2, 2010 9:43 PM in response to Steve Dorsey

Steve,

I am a new Mac Pro 12-Core owner, and while I am enjoying my Mac I am experiencing an issue similar to yours.

Every know and then my computer screen will go into a jumbled mesh of random colors boxes, and shapes. Except unlike your need to restart the computer when the problem arrises, mine only lasts for a fraction of a second, and then returns to a normal.

The problem is however that these little screen flashes are becoming more prominent. Which gives me the feeling that our video cards might be in their graves soon. 😟

John

Sep 9, 2010 9:24 AM in response to cuellar

Barefeats Quick Take
http://www.barefeats.com/quick.html

September 8th, 2010 (Updated) -- The Radeon 5770 and 5870 support three displays on all models of Mac Pro from 2006-2010. Through experimentation and advice from "Pegasusrjf," I got three displays to work simultaneously with this setup:

1. 23" Cinema or 30" Cinema on the DVI port
2. 23" Cinema with MDP to dual-link DVI adapter* to first MDP port
3. 24" LED Cinema with direct MDP connection to second MDP port

On some occasions after powering up, only one display would light up. But when I would pull out one of the Mini DisplayPort cables, then two would light up. Plug it back in and now three were lit. So there is still some "ooga booga" with multi-display support.

(* The "plain" DVI to MDP adapter is adequate if only two displays are connected. For more on this issue, see Apple Tech Note HT4279.)

Support Display Configurations +(Updated Sept 7th)+:
http://support.apple.com/kb/HT4279

Sep 12, 2010 3:25 PM in response to cuellar

Experienced the exact same thing!!

to be honost i really didn't think much of it, just turning the monitor off and back on again took care of the problem, now you guys got me worried!!!

Seems as if these new mac pro's are extremely poorly build!!!

not only did i get nothing but static snow on my first MP, after getting it replaced with another one because of loud cracks and pops through the speakers, installed the new replacement computer and after 10 min. exact same thing with the screen...nothing but static, turned the monitor off, back on and again this took care of the problem...and oh yeah the replacement computer made the same loud pops and cracks as the first one.

Now i don't only have to worry about the cracks and pops but also about the video card, what a mistake it was getting a mac pro!!! I'm a first time mac user and "never" had these kind of trouble and issues with a PC, no mater what everybody might think about pc's!!

calling Apple "again" tomorrow

Sep 14, 2010 4:52 AM in response to cuellar

For a computer costing 1000's of pounds or dollars this is a complete joke. What is even more disturbing is that certain posters post ridiculous comments that it happens when Apple release a new computer. Im sorry but Apple should be releasing hardware that is in perfect full working order when out of the box, Most companies have an R&D dept. What with the iPhone4 debacle and now this Im beginning to wonder is they actually employ anybody in this dept or QC.

Its been noted that over the past few years Apples QC is pretty bad. Someones getting a bit big for their boots blinded by billions of dollars in sales, eh Steve?

Mac Pro 12-core and Radeon 5870 - Display goes all static at random times

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