8 Replies Latest reply: Sep 10, 2010 2:40 PM by n8hawk
Daniel Niziolek Level 1 Level 1
I updated iTunes today to version 10 and while I was at it, thought I should backup my iPod Touch. During the backup/sync process, there was a problem and iTunes displayed an error message saying that this iPod can't be synced!

I tried the sync again but got the same message. Then I downloaded and reinstalled iTunes 10. Now when I connect my iPod it detects it as a new one, asking me to restore from my last backup (about 1 month ago) or set it up as a new iPod.

I could just restore it from that backup, but that is not ideal as i'd loose data for my apps generated since that backup (which is a pain) and i've purchased music from the mobile itunes store, which has not been transferred to my mac.

Details:
Mac OSX 10.6.4
iTunes 10.0 (67)
iPod Touch 3rd Generation, 32GB model
iOS 4.0.2 (8A400)

Is there any way to either:
1) Get iTunes to sync with the iPod properly
2) Transfer my purchased music off before doing a restore

Any help would be appreciated!

Mac mini core duo, Mac OS X (10.6.4), iPod Touch 3rd Gen, 32GB
  • Daniel Niziolek Level 1 Level 1
    In addition to the above, I've since discovered that:
    1) All my apps that were downloaded from the app store (i.e. not the default ones) don't work. They just crash out to the home screen almost immediately when launched. All the default apps such as contacts, mail and safari are fine.
    2) The music app still contains all my music, which appears to be working fine.
    3) The ipod shows up in iPhoto, asking if I wish to import the photos in my camera roll.
  • stkuma Level 1 Level 1
    I am having the same exact problem. What is going on? How can this be fixed?? It is saying I will delete all 86 of my application off my ipod. They wont allow the sync, what happened in this update of the new itunes 10. How can this be fixed.
  • Yoko Level 1 Level 1
    I am having the same problem. Some posted directions on how to downgrade to iTunes version 9.2, however, I could not get it to work. Hopefully you guys will have better luck...

    http://appletoolbox.com/2010/09/how-to-downgrade-itunes-10-to-itunes-9-2-1/
  • SinginGranny Level 1 Level 1
    Same problem as all of you, but I haven't been able to sync my photos except once. Now there is only black when I click on any picture folder. Error message states unable to find appropriate file, as though something is missing or is not allowing me to sync photos. What could be wrong? Could I have deleted a needed Apple file that makes this function work? Any ideas would be greatly appreciated.
  • hokan Pettersson Level 1 Level 1
    I got a very similair problem with my iPhone 3GS.
    It won't sync my music.
    It only sync one album, that I have purchased on itunes store.
    But none of all my other music is synced to my iPhone.

    I just upgraded to itunes 10 and run 4.0.2 on my iPhone!
  • jr4417 Level 1 Level 1
    Same problem here. I upgraded to Itunes 10 over the weekend. Last night I decided it was time to update the itouch to the 4.0 era. I let it run overnight as I new it had to wipe the data and resync. The resync should have taken hours. I woke up in the morning to find all of my apps are there but none of the music. I am off to work with no music. It is good to know it is not the itouch though.
  • Snorre Svendsen Level 1 Level 1
    Similar symptoms here. All apps pause on starting up on my iPod Touch (64GB). In addition, I am unable to perform an iTunes restore, iTunes claiming a "problem downloading the software for the iPod ###. The requested resource was not found."

    Message was edited by: Snorre Svendsen
  • n8hawk Level 1 Level 1
    Same problem here with my 2G ipod Touch with iOS 4.1 on it. It was fine with iTunes 9 but 10 doesn't recognize it. It won't show up in the devices but it will charge. This seems like iTunes 5 all over again...