13 Replies Latest reply: Jun 13, 2011 12:23 AM by chinmaybhalke
Philippe Pauwels Level 1 Level 1 (0 points)

I've been throug so many forums trying to solve this problem, but nothing seemed to work. So I hope someone can solve it here.

The problem: *DivX movies won't load in Safari.*

Steps i've taken so far:

Using Safari 4.0.5, running in 32-bit mode:
1) Deleted DivX-player and safari plug-in using the DivX Uninstaller.
2) Deleted Shockwave Flash Player using Flahs Player uninstaller (http://www.adobe.com/shockwave/download/download.cgi?P1ProdVersion=ShockwaveFlash)
3) Installed RealPlayer SP (http://uk.real.com/realplayer/mac/)
4) Installed Flip4Mac WMV player (http://www.microsoft.com/windows/windowsmedia/player/wmcomponents.mspx)
5) Installed Perian (http://perian.org/)
6) Installed Shockwave Flash Player (http://get.adobe.com/nl/flashplayer/)
7) Deleted all files relating to DivX in Macintosh HD/Library/Quicktime, since Perian already has them.
8) Enabled plugins in Safari preferences
9) Repaired permissions
10) Restarted my computer

According to a topic I found (http://discussions.apple.com/thread.jspa?threadID=1299922&tstart=0), this would do. Perian would play all embedded DivX movies. However, it didn't. Safari told me the plugin could not be found. I don't even know Perian did anything. Should there be any sign of Perian when it's working? Or is it invisible?

So I continued trying:
11) Installed DivX 7 (containing the DivX Web plugin) (http://www.divx.com)
12) Relaunched Safari

According to other users who responded in the thread i mentioned above, this could solve the problem. With me, it didn't. Now Safari does find the plugin, but it won't load the video. It seems the video is buffering, but at 99% it stops. When I try again, it stops at 98%. And so on ... Once, I got only sound and no video ... very strange.

So I continued:
13) I deleted DivX 7 using the DivX uninstaller.
14) I installed an older version of the DivX Web Plugin

Did not work. Safari didn't find the plugin.

Then I noticed Safari 5 was released, so I hoped the problem would not occur in Safari 5, but it did.
However, some things have changed. In the mean time i've re-installed the DivX 7 Web Plugin and deleted all files related to DivX in Macintosh HD/Library/Quicktime (I assume Perian still has them and works with Safari 5 as well?)

When I now try to play a DivX video in Safari, one time it won't buffer. 0% is where it stops. However, after a few minutes I now get this alert from DivX Plus Web Player: "The file you are trying to play has failed to finish downloading and can no longer play.". The other time it does buffer, but like before it stops at 99%, 98%, ... DivX Plus Web Player gives the same message. In both cases the video does seem to load. The grey bar turns darker. But when I try to play it, it doesn't do anything.

Funny though, while I'm typing, I'm once again trying to watch a DivX video. It buffered till 99%, while the grey bar was loading. Then the error message came. The grey bar was still loading though. When it was finished, I scrolled through it and now I hear only sound of the video, no image. Weird ...

Many people say the DivX plugin works fine in Mozilla Firefox, but I get the same problem. So I guess the problem must be linked to the plugin?

Anyway, I hope someone can help me with this. It's really frustrating not to be able to view some videos coded in DivX online.

Besides, I also have problems with some radio streams in Safari. ASX streams won't load ... Someone said to run Safari with Rosetta, but that didn't help. Does anyone know a solution for this one too?

Thanks in advance!



PS: I hope my English wasn't too bad for you to understand.

Macbook Pro, Mac OS X (10.6.3)