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Sent Touch in for repair...they're sending it back...are my files gone?

Hello all,

I just sent my iPod Touch 3G (64gb) to Apple for repair. I recently got the following email...

Thank you for choosing AppleCare Service.

Our technicians have performed full diagnostic checks on your IPOD TOUCH (3RD GENERATION) and have been unable to reproduce the symptom(s) you reported when you requested service. As a result of our tests, we can confirm that your product meets Apple specifications for performance, usability, and functionality.

As part of our assessment and test procedures, your product has had the latest software and firmware updates installed. It is now being returned to you, and you should expect to receive it within two business days along with a letter that provides details about our assessment.


Does this mean that they've wiped my iPod when they put the new software in? Or will all my music/videos still be there?

Thanks for your help.

Asus eeePC, Windows 7, --

Posted on Sep 3, 2010 8:52 PM

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2 replies

Sent Touch in for repair...they're sending it back...are my files gone?

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