iTunes 10 - iPhone 4 Device playlist not updating from main iTunes Playlist

Question

Level 1

14 points

iTunes 10 - iPhone 4 Device playlist not updating from main iTunes Playlist

Installed iTunes 10 and synched with an Apple iPhone 4. After the first install, I could see all of the Playlists displayed in iTunes when I selected to sync Music on the iPhone using the 'Selected playlists, artists, albums, and genres'. After the initial install of the iPhone 4, I add or rename playlists in the main iTunes app and these new playlists do not appear at all in the iPhone Music playlists to be selected.

I can add songs to a playlist and the iPhone playlist gets the new tracks OK.

I tried renaming a playlist that showed up OK in the iPhone Music Playlists and the playlist disappeared from the iPhone Music Playlists.

All of the playlists work fine within the main iTunes window, I can add, delete, rename playlists without any issues there. The only issue I have is within the iPhone 4 Music Sync Music tab where I select playlists.

I reinstalled the iTunes 10 and did a restore of the iPhone and the problem persists.

MacPro, Mac OS X (10.6.4)

Posted on Sep 3, 2010 9:15 PM

Reply

Answer 1

andrefortier Author

Level 1

14 points

Sep 5, 2010 5:42 AM in response to andrefortier

The same issue occurs with my iPad.

Spoke with Apple twice and the attempts so far have not resulted in the problem being fixed. What's been done to date is:

- reinstalled iTunes 10
- move the iTunes Music Library.xml file to desktop and then selected the option to import the library using the xml file from the desktop (this took about 12 hours to run, I have about 108,000 tracks in my library)

After these two attempts, I continue to have the issue whereby playlists showing up on the Devices on iTunes to select playlists do not match with the playlist within the main iTunes window.

Any other ideas of what could be done?

Reply

Answer 2

Sep 16, 2010 5:00 AM in response to andrefortier

I have the same problem with iTunes 10 and my iPhone 4 and iPod Touch. No solutions so far 😟

Reply

Answer 3

rsraby

Level 1

4 points

Oct 19, 2010 3:59 AM in response to AndreasMeyer

Same problem here.. sigh. AppleCare suggested completely removing iTunes (see article HT1224), but to no avail. Will report back here if a solution is found...

Reply

Answer 4

rsraby

Level 1

4 points

Oct 19, 2010 4:39 AM in response to AndreasMeyer

I forgot to mention that the problem exists with the iPhone 3GS and 4 models, and that smart playlists appear without issue. However, whereas an empty smart playlist immediately appears in the iPhone sync Music pane, an empty playlist will only appear once some tracks have been added... arrrgh! This inconsistency masked the problem for me: add some music to a playlist and all is well again. I hope this helps, Roy

Reply