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Itunes won't open after update

7786 Views 22 Replies Latest reply: Sep 14, 2010 11:22 AM by Roderick Fields RSS
  • Katrina S. Level 7 Level 7 (24,085 points)
    Currently Being Moderated
    Sep 7, 2010 10:10 AM (in response to Roderick Fields)
    It's not listed as Bonjour in Task Manager.
    For some odd reason it is listed as mDNSResponder.exe
    iMac 10.5/ Win 7/WinXP, Windows 7, external hard drive, color U2 iPod, 1G shuffle, 2nd gen Nano
  • Roderick Fields Calculating status...
    Currently Being Moderated
    Sep 7, 2010 12:34 PM (in response to dodsdmr)
    Mmmm nope...none of these solutions woked for me

    I uninstalled Bonjour, nothing. And mDNSResponder.exe doesn't appear on my Task Manager either...iTunes 10 still wont open.

    Whats going on? I need to use it and I can't!

    Unfortunately Apple is dissapointing me lately. They are not responding according to their "quality" level they brag so much about...first the iPhone 4 antennae problem, now iTunes 10...and no one does anything to solve anything
    HP, Windows XP Pro, White iPhone 3G, black iPhone 4, Mac Mini
  • Katrina S. Level 7 Level 7 (24,085 points)
    Currently Being Moderated
    Sep 7, 2010 12:43 PM (in response to Roderick Fields)
    +And mDNSResponder.exe doesn't appear on my Task Manager either...+
    Are you showing processes from all users? Bonjour gets started in the SYSTEM account.
    If Task Manager isn't showing processes from all users, you won't see it.
    iMac 10.5/ Win 7/WinXP, Windows 7, external hard drive, color U2 iPod, 1G shuffle, 2nd gen Nano
  • Roderick Fields Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 7, 2010 1:12 PM (in response to Katrina S.)
    thanks Katrina, but unfortunately I tried this and still doesnt work...I feel quite lost now

    did it work for you? I dont know what to do.

    HP, Windows XP Pro, White iPhone 3G, black iPhone 4, Mac Mini
  • Katrina S. Level 7 Level 7 (24,085 points)
    Currently Being Moderated
    Sep 7, 2010 1:16 PM (in response to Roderick Fields)
    First, see if it will open in a new windows user account. This article explains more
    http://support.apple.com/kb/TS1421
    iMac 10.5/ Win 7/WinXP, Windows 7, external hard drive, color U2 iPod, 1G shuffle, 2nd gen Nano
  • Roderick Fields Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 7, 2010 1:59 PM (in response to Katrina S.)
    I did this and it worked with the new user, then tried it again with my current user, and it opened

    I hope it continues to work! do I have to quit the mDNSResponder task every time I want to use iTunes now?

    thanks a lot Katrina!
    HP, Windows XP Pro, White iPhone 3G, black iPhone 4, Mac Mini
  • Katrina S. Level 7 Level 7 (24,085 points)
    Currently Being Moderated
    Sep 7, 2010 3:27 PM (in response to Roderick Fields)
    I hope not. You'd have to tell me!
    iMac 10.5/ Win 7/WinXP, Windows 7, external hard drive, color U2 iPod, 1G shuffle, 2nd gen Nano
  • Roderick Fields Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 14, 2010 11:22 AM (in response to Katrina S.)
    Hey Katrina, so update on the topic: YES I have to force quit the Bonjour service EVERY time I want to open iTunes. This is VERY annoying!

    Doesnt anybody in Apple notice this and get it fixed?? it's been a while since iTunes 10 came out and no fix has been done from their part...

    still upset at Apple

    cheers
    HP, Windows XP Pro, White iPhone 3G, black iPhone 4, Mac Mini
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