6581 Views 4 Replies Latest reply: Oct 2, 2010 11:39 AM by Lywyllyn
I had the same problem and was able to get it fixed, but I'm not 100% sure how. I downloaded a couple of different utilities that unlock files and was able to remove the block on the folder. I downloaded Unlocker, LockHunter, and UnLock IT, so I assume it was one of those that worked. Once the securities were removed, I was able to reinstall iTunes 10 in the normal fashion.
Hi there, this is what had to do.
First a bit background. I got the same errors. Insufficient privies for this and that. Logged in as Admin, same problem. Gave my user account Admin rights, still same problem.. now it actually said only 'Creator/Users' can install etc.
So long story short deleting, rebooting, magic... all failed.
1. I uninstalled all Apple software!!
2. yes all of it. Uninstall programs. Uninstalled Apple stuff, then Bonjour then Quick time.
3. tried to delete folders that were left behind, got smacked with insufficient rights to do so.
4. Logged in as Admin (that will teach ya Win 7)
5. Used Unlocker and LockHunter. I was able to unlock/kill process of some files and was able to delete some folders, but not all (grrrr)
6. disabled AntiVirus/Spyware program
7. that allowed me to delete all folders (wth? .. okay then)
8. went into registry and Searched for 'Apple'
9. fainted when I saw hundreds of Apple entries.
10. deleted all obvious 'Apple', 'MobileMe' and 'Quicktime entries', take care not to delete 'Applet...' stuff. Not the same. Like I said I only got rid of obvious Apple software stuff.
11. finally I ran CCleaner (great app, get it and donate a couple of $$) and had it scan, back up and clean my registry.
12 rebooted and logged in as me/user
13 checked /program files to make sure bonjour, apple and quicktime was really gone
14. downloaded latets itunes
15. installed itunes, did my back ups and updated ipod software
man that only took me a couple of hours