Magic trackpad hangs on user switching

When I switch between user accounts (mostly back to my admin account) the trackpad often hangs. It sometimes recovers after a few minutes and other times requires a reboot. I have all the latest software updates and am using with 18 month old iMac. Any ideas?

iMac 3 GHz Intel Core 2 Duo, Mac OS X (10.5.7)

Posted on Sep 6, 2010 1:31 AM

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34 replies

Jun 8, 2012 11:13 AM in response to Ralph Davies

Also having this exact same problem. After switching between user accounts, the Magic Trackpad will not move the cursor, but it will click. Running Lion 10.7.4. Tried de-selecting "allow bluetooth devices to wake this computer" in the second user account, while keeping it in the admin account, but that didn't solve the problem. Powering the trackpad off and back on makes it work again. It's not a battery issue.

Aug 1, 2012 8:09 PM in response to bripab007

Here's what I found over the last several weeks of using Lion: if my wife and I both made a point to close iPhoto before walking away from the computer or before the other person Fast-User-Switched over to their profile, the problem seemed to go away. I suspect iPhoto used the discrete/accelerated graphics chip, though I have no idea if that's related. Back in the day, I thought I'd noticed the same thing happening if I left Sparrow or Twitterrific open on my profile before my wife FUS'd over to her profile.


Now, we've upgraded to Mountain Lion, and I'm scared to even experiment just yet, but we've continued to be religous about keeping iPhoto closed. In the coming days and weeks on ML, we'll attempt leaving iPhoto open or maybe turning "allow bluetooth devices to wake this computer" back on and see what happens. Oh how awesome it would be to actually be able to utilize features like that and/or not worry so much about leaving iPhoto or other 3rd party apps up and running before the other user logged in!


I'll keep everyone posted as I learned anything new (in case anyone still cares about this problem).

Oct 3, 2012 5:28 AM in response to bripab007

I'm having the same issue on Mountain Lion 10.8.2. I do not have iPhoto, for me simply clicking "Switch Account" from the lock screen causes the Magic Trackpad to stop tracking. I have plugged in another USB mouse so I can post this reply, the weird thing is if I click my Magic Trackpad, I can click just fine, so it isn't like the Trackpad lost connection, I just can't move the mouse cursor 😟 - This is very annoying and forces me to have to reboot every time this happens.


Any solution?

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Magic trackpad hangs on user switching

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