ChopperPilot wrote:
I got this solution from Apple...
This is John from the iTunes store. I'm sorry to hear that you are unable to select the Apps tab when you connect your iPhone 4. I know how important it can be to manage your apps, and I'm here to help.
To resolve this, I recommend uninstalling and reinstalling iTunes. Before beginning, please back up your iTunes library as explained here:
How to back up your media in iTunes
http://support.apple.com/kb/HT1382
To uninstall iTunes, please follow the steps in this article:
Removing iTunes for Mac OS X
http://support.apple.com/kb/HT1224
After you've uninstalled iTunes and removed the related files, you will need to reinstall it. You can download the latest version free of charge from the iTunes website:
http://www.itunes.com/download
After you've reinstalled iTunes, please ensure you have the latest version of QuickTime installed. You can find the latest version here:
http://www.apple.com/quicktime/download
I didn't try it... if you do, let me know the outcome.
Good luck.
Mac Pro Mac OS X (10.6.4) iPhone 4, iPad
After following this same procedure.
Well i know this was very frustrating for me as I still had this issue, but didn't give up?
_*In short my problem existed from a restore from backup, probably corrupted or missing somehow. So I had the fun task of setting up as new the only hard part was the contacts argghh.*_
Read on if you wish of my dilemma.
*I followed all of the usual procedures from the basic rebooting the iPhone, to fully wiping itunes off my mac three times, to no avail, as well as restoring my iPhone twice.*
What I then realised is, it was working properly without crashing after a restore, but when I restored from a back up I noticed it would crash.
So what I did was made sure all my purchases where transferred to my mac.
+_*Connecting iphone>>right clicking on my device>>selecting and clicking on "Transfer Purchases"*_+
Proceeded to transfer purchases that way, I already had music backed up on my mac, as for contacts I wrote them all down (arggh).
*_Then i proceeded to restore iphone, NOT FROM BACK UP!!, then once restored clicked on setup as new_*
Clicked on apps tab, "YAY" works "YAY", like ok!! lets disconnect a few times and reconnect, turn off computer, restart, reboot phone, and still worked fine.
But when I tried restoring from back up it crashed.
_*No I wasn't Jail Broken, just updated to iOS 4.1.*_
Hope this helps for some, and sorry for the long comment.
