6 Replies Latest reply: Nov 1, 2010 9:19 PM by George Regnery
marcaine Level 1 Level 1 (0 points)
Anyone with this issue? Using the iPad with whatever application when the screen blanks out. To unblank it I press the home button and it resolves it but then the application which I was working on closes out.

ipad, iOS 4
  • Asatoran Level 4 Level 4 (2,535 points)
    Which issue: That the screen blanks, or that pressing the Home button closes the app?

    The screen will eventually blank if the iPad is not used for a while. How long before your blanks? Instead of pressing Home, what about pressing the power button?

    (Or is the iPad blanking while you're using it? Perhaps you're accidentally pressing the power button.)
  • marcaine Level 1 Level 1 (0 points)
    It blanks out while I'm using it. Holding the home or on/off button restarts it, but the app I had open closes out.

    No accidental pressing of power button.
  • Asatoran Level 4 Level 4 (2,535 points)
    marcaine wrote:
    It blanks out while I'm using it. Holding the home or on/off button restarts it, but the app I had open closes out.

    No accidental pressing of power button.


    I haven't had the screen blank on me. As a workaround, like I said, try pressing the power button instead of Home. When I do that, I am taken back to the app. Otherwise, I'll leave it open for others to try to answer.
  • divecon Level 1 Level 1 (0 points)
    I had this problem on my original iPad and took it to the local Apple Store for help. They replaced it and the problem went away. For about 2 hours. After the last IOS update the problem became less frequent but I still experience the issue. Sometimes it happens as soon as I power on and enter my passcode. It is definitely not idle time out.
  • John Vargo Level 2 Level 2 (235 points)
    Sounds to me like a defective unit. Take it to the store and get it replaced.
  • George Regnery Level 1 Level 1 (0 points)
    We had a problem at our office in that an iPad would often display an all white screen within email. The resolution was to remove slash marks from subfolders in the mail tree. This user had a whole lot of subfolders with slashes ("/") in them, including one with a double slash (a typo) and one where there was a slash at the end. Try removing all slashes from folder names and see if that helps.