5 Replies Latest reply: Oct 2, 2010 9:07 AM by TommyJiang
Sammy1818 Level 1 Level 1 (0 points)
Hello Everyone,

I own a 13-inch Macbook (Black) (purchased it in 2007), currently running Mac Snow Leopard.

For about a month or so, I began to have problems with my trackpad; going crazy, click on hold, button getting stuck. However, I never thought it was my battery that was causing the problem. I noticed it's now bulging. If I remember correctly, when I first purchased my Macbook, I did had a little trouble getting it attached to my computer. But I never bother being concerned about it until now...

A little too late, I know. But I heard 2007 Macbooks had battery infection problems (I searched it up.). So this isn't normal for a battery to bulge? (I don't know much about computer batteries.) And since my warranty was up last year, am I unable to get a replacement free of charge?

I also purchased this laptop at COMPUSA, but it went out of business, so I'm running out luck here.

So I guess my main question is the replacement and the *cause of the bulge*. I'm not using the battery after hearing it's dangerous to be using it. I can't believe my computer was at risk for the last 3 years without noticing. So much for that.

Thank you for your time.

MacBook, Mac OS X (10.6.4)
  • laundry bleach Level 5 Level 5 (6,885 points)
    Hi Sammy1818 and welcome to Apple Discussions!

    Good that you have taken the battery out and stopped using it. Whether Apple will replace the battery out of warranty is something you should take up with them. It doesn't matter that CompUSA is out of business, the service would go through Apple anyway. Call them (800-275-2273 in the USA) or go to an Apple retail store (be sure to [make an appointment|http://www.apple.com/retail/storelist> before you go or you may spend a long time waiting to speak to a Mac Genius) and see what they say.

    It's hard to say what the exact cause of the bulge is. Suffice it to say that the battery is no good any more.

    Best of luck.
  • Sammy1818 Level 1 Level 1 (0 points)
    Ah, thank you so much for helping me out. I was confused where to contact them. I'll give it a shot! Again, thank you.
  • tibookg4 Level 1 Level 1 (60 points)
    I had the same issue and luckily I had the 3yr applecare plan. I recommend you make an appointment at the apple store because they are more likely to replace it then a rep on the phone. You tell them this was an issue from the beginning and the "genius" will be more likely to replace it out of warranty for free in person. Just make sure your macbook looks clean, etc because if it looks all banged up and nasty it will give them a reason not to provide out of warranty service.
  • Tmaxdog Level 1 Level 1 (0 points)
    Ih! havent you had batterie issues when upgrade to snowleopard?
  • TommyJiang Level 1 Level 1 (0 points)
    Hey guys,
    I have the same problem. I purchased my white, 13 inch macbook back in 2007 and bought apple care as well.
    However, my battery bulged but now my computer is out of warranty as well.
    I live in Taiwan and I have read that many TW macbook users who shared the same problem could not
    get the battery replaced at all. Some of them complained to the Apple Service Provider here in Taiwan but in vain.
    I am wondering if there's anything I can do. Should I contact Apple US and tell them about the problem?