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iTunes 10 - incorrect ipod/iphone free space calculation

iTunes 10 appears to be calculating free space incorrectly on devices. This can range from 'not enough space to sync' type of messages for music, movies, and photos - even when there is plenty of space available. (like when trying to sync a 50k photograph, with 1.7 GB free).

Near as I can tell, this is caused by using the 'compress to 128-bit' option for your music. It appears that iTunes is using an incorrect estimate, or is using the full file size, to estimate what will be on the ipod, rather than looking at the ipod to see what it really reports.

The result for me is that I'm completely unable to sync photographs, and syncing movies needs at least 2-4 GB left free on the device.

Anyone else seeing similar errors or have a different theory?

Mac Book pro i7 15, Mac OS X (10.6.4)

Posted on Sep 9, 2010 7:41 AM

Reply
79 replies

Oct 22, 2011 6:04 AM in response to C.C.Kang

I guess they fixed it FINALLY!

Shortly befor the release of iOS 5 i ran into the stupid situation, that i actually had to remove about 100 MB of songs to copy 5 MB of new songs on an iPod that had about 1GB free memory.


But i just synced my iPhone and my iPod Nano and the capacity now does not jump around anymore. I have 7 GB of "on the fly" compressed music on it, and it stays there. in ALL earlyer versions iTunes could not definitely determine whether there were 9.3 (uncompressed) or the correct 7GB of music.


On first sync after the update to iOS5 i had to rebuild the intire music contents of the iPhone, because all synced titles (it took about 2 hours) were just empty unplayable things. The sync for the 9.3GB uncompressed music to 7GB compressed files took 4 hours then. Now everything plays.


I guess it is fixed now. Thanks Apple, but shame on you as well...

Leaving such a stupid thing broken for about one year is just not acceptable.



Don't know whether the problem with the pictures is related to this - think this is another issue then.

Feb 3, 2012 9:43 AM in response to Recto Bold

I didn't notice the change in updated to the iTunes software, but I have noticed the change after I upgraded from a 3Gs to a 4s phone last year. Mid-sync my capacity fluctuated by 14GB until I unsyncd and recyncd my music.... once. When I synced again, the capacity bar reverted to showing ~14GB less capacity than I believe I have.


I'll try the iTunes re-install next.

Apr 6, 2012 4:31 PM in response to lhotka

i seem to have stumbled on a solution,

in my case i had recently added photos when the problem started and this is what caused the problem, when i unticked photos on the iphone tab of itunes it solved the 'no free space' problem so i guess you should try unticking the section to which you made a change at the time of the problrm,

hope this helps!

Apr 8, 2012 4:09 PM in response to lhotka

I cannot fix mine. I have an ipod 3rd gen with 8GB. I had itunes 10.6.1. I have not tried to add anything recently so I amnot sure when this started, but today it is a big problem. I also made the mistake of taking things off the ipod to 'make room'. Itunes did not recognize the free space. It says I have 3MB left, where the ipod itself says I have 19MB. itunes says it is taken up by almost all audio

I have no videos or photos, only 4 apps. I have 287 songs and I took off a lot of audio I wanted on there to study. Now it won't let me put anything back.

I have tried downloading an older version of itunes. Then you have to manipulate your itunes libraries so it will even open (it needs an older version). Then all my playlists were gone in itunes itself. This did not help the problem anyway, so I will put all the latest back.


Does anyone have any ideas. Apple wants to charge me just to talk to me. This is BS! If I cannot find any answers here I am going to apple store to scream at them

iTunes 10 - incorrect ipod/iphone free space calculation

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