13 Replies Latest reply: Nov 15, 2010 6:22 PM by Brian Freund
BorgSPeon Level 1 Level 1
Just got my new iTouch upgrade from Gen 1 to Gen 4 (Yeah!) and tried to dock it at 3 very popular location in my world (bedside, car, and work desktop) and all three device produced the message of Charging not supported.

Is this something that can be changed with software or am I going to have to sink a fortune into replacing all my docks?

iPod Touch, iOS 4
Reply by F Shippey on Sep 10, 2010 10:17 AM Helpful
I suspect your charging devices use Firewire rather than USB. Firewire charging is no longer supported. This was a big issue a year or so ago when the change dropping Firewire support took place.
Reply by Tie-Dye on Sep 12, 2010 4:18 PM Helpful
Apple has changed the dock adapters over the years like from (don't quote me on this) a 21 pin adapter to a 30 pin adapter. So older cables and docks won't be able to charge the new devices.

All replies

  • clairebear Level 1 Level 1
    I got this message as well when I first updated, but luckily it went away on its own. Maybe try restarting the iPod?

    By accessory, I think the message is referring to the USB cable, not the computer/car charger/wall charger. I don't really know though.
  • F Shippey Level 7 Level 7
    I suspect your charging devices use Firewire rather than USB. Firewire charging is no longer supported. This was a big issue a year or so ago when the change dropping Firewire support took place.
  • Tie-Dye Level 1 Level 1
    Apple has changed the dock adapters over the years like from (don't quote me on this) a 21 pin adapter to a 30 pin adapter. So older cables and docks won't be able to charge the new devices.
  • Joseph Kriz Level 5 Level 5
    I have one of the older *Apple iPod Dock* but it does have 30pin to USB...
    All of my older iPods also had the 30 pin connector.

    My old dock charges everything just fine.

    Model No. A1153, 3.3V

    What dock(s) do you have?

    The newer *Apple Universal Dock* comes with the newer remote and 5 different inserts.
    http://store.apple.com/us/product/MB125G/C?fnode=MTY1NDA0OQ&mco=MTM3NTAyNzI

    That new part number for the new Universal Dock is
    MB125G/C

    Many of the older 3rd party docks and adapters used the firewire like mentioned above.
  • BorgSPeon Level 1 Level 1
    I have 3rd party docks from various manufacturers. I bought a new adapter for the car and I can use my sync-ing cable at my desk and at home, and when I travel I can use my sync cable that plugs into an AC wall adapter.
  • BorgSPeon Level 1 Level 1
    Thank you for all of your input. I think I have worked out a charging and listening solution with only having to buy one new item (versus the 3 I was using).

    Thanks again folks,

    Rita
  • Sirius Mac Level 2 Level 2
    There is a neat little product called dockStubz. It works to convert the Firewire docks to USB. It is just a tiny adapter that you plug between the two. I purchased one to use with my old Bose Soundock. It works great. Even works in my car with my Pioneer Head unit that was also Firewire.

    You can find it here at www.cablejive.com dockstubz
  • JenEricRal Level 1 Level 1
    Sirius Mac wrote:
    There is a neat little product called dockStubz. It works to convert the Firewire docks to USB. It is just a tiny adapter that you plug between the two. I purchased one to use with my old Bose Soundock. It works great. Even works in my car with my Pioneer Head unit that was also Firewire.

    You can find it here at www.cablejive.com dockstubz


    Thank you for this! I am getting the same message as the OP on my old Bose Soundock. This product seems to be just what I need.

    Question: Can the connector be used with our other iPods (30GB 5G, Nano 2G & 3G) or should it only be used with the new iPod Touch? I don't want to mess anything up!

    Also, is it safe to use our old iPod USB connectors with the Touch 4G or should I only use the one it came with. I don't know if there is a difference.

    Thanks again!
  • Sirius Mac Level 2 Level 2
    Yes it is safe to use with any of the iPods, because it only converts when it needs too, but if it isn't necessary it just becomes a pass-thru, that allows you to use it on any dock no matter what case you have on your device

    Also all the cables are the same. The only difference is that Apple switched from Firewire to USB charging, so this like dockStubz works a little magic via some circuitry to do just that.
  • Jordi123 Level 1 Level 1
    Care to share?
  • rguyor2 Level 1 Level 1
  • liltroy807 Level 1 Level 1
    Quick question, you think this will work with my ipod to rca cable? Im trying to get my car stereo to read my ipod, but it continues to say, "this accessory is not supported by ipod touch". I wonder would this work
  • Brian Freund Level 1 Level 1
    I have the same problem with my second generation ipod touch but I get the same message when I plug the charger into the wall is when I get the message and not when I plug it into my computer.