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iTunes 10 poor audio quality

62017 Views 92 Replies Latest reply: Mar 7, 2014 9:00 AM by James.C RSS
  • wave-twister Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 3, 2011 1:30 PM (in response to Adrian Whitfield)
    Does the new 10.2 update fix the problem? Anybody knows?

    Thanx!
    iMac "20, Mac OS X (10.6.5)
  • jblanden Calculating status...
    Currently Being Moderated
    Mar 13, 2011 10:17 AM (in response to Adrian Whitfield)
    I am having a similar experience using a Windows based system. Extremely poor sound quality even after the most recent upgrade of iTunes to 10.2.1.1 and iPod ver 1.1.3. Unfortunately, I synced my Nexus 1 phone to the iTunes play list and destroyed the sound quality of that library as well. It's not the device. C'mon Apple, What gives?
    Sony VGN-Z690, Windows XP Pro
  • mikehicks Calculating status...
    Currently Being Moderated
    Mar 25, 2011 8:32 AM (in response to Adrian Whitfield)
    I'm having audio issues too. I can hear random bursts of white noise, at random positions in the stereo field on both my iPhone4 and in iTunes. Strangely these bursts seem to be embedded into the audio files as they appear in exactly the same place each time I play an affected song. It occurs on music ripped from CD and songs downloaded from iTunes.

    Can anyone help??
    PC, Windows XP Pro
  • mikehicks Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 25, 2011 8:53 AM (in response to mikehicks)
    Update:

    So, I deleted an affected album from the iPhone, ripped it again and re-synched it to the iPhone - noises gone! Did this with other affected songs and it cures it!

    Bizarre that the noises were always in the same place on each song!
    PC
  • woodmeister50 Level 4 Level 4 (3,690 points)
    Currently Being Moderated
    Mar 26, 2011 9:03 AM (in response to mikehicks)
    Issues occurring in the same place all the time usually indicates some mild
    form of file corruption. I say mild because if major, the result is usually a crash,
    freeze or suddenly quit.
    2.4 GHz Macbook (early 2008), Mac OS X (10.6.4), iMac 24"(9.1),Mac Mini(2010),iPod touch(3G),Airport Extreme802.11N
  • richardMTL Calculating status...
    Currently Being Moderated
    Apr 5, 2011 5:11 PM (in response to Adrian Whitfield)
    I definitely begin to have a problem with the fact that all these problems we have with apple and-or itunes have to be adress to a users forum instead of having ANSWERS and HELP from the manufacturer, APPLE! I had a lot of headache just with that problem of Itunes poor sound quality(i have many other problems with that new IMAC27 i7 I should not have bought at all!).

    Distortion. Bass distortion. Crunch sound. Never heard that with my oldest computer (G4 933, and itunes 9). Even if the sound enhancer or eq are off, the sound is not what it should be. So if you put ON these functions, it, of course , will get worse! Even with Itune 10.2.1, the problem still remains there! With Internal speakers, external speakers or via airport express to a hifi audio system! I WISH TO HAVE AN ANSWER FROM APPLE, A REAL ANSWER AND A SOLUTION!

    Richard
    Imac 27 i7, Mac OS X (10.6.7)
  • SuperSizeIt Level 3 Level 3 (570 points)
    Currently Being Moderated
    May 5, 2011 6:26 PM (in response to richardMTL)

    It's always poor quality and will never change.  Unless you listen to just soft music, classical and no pop, rock or hip hop with any type of heavy bass.  If thats the case, then your good. I wonder if anyone at Apple management have ever tried playing Holloback Girl from Gwen Stefani.  Good luck, its so distorted, you just have to laugh.

  • OneFastSkater Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 11, 2011 8:26 AM (in response to Adrian Whitfield)

    Argggh.  iTunes 10.3.1 (55) has issues playing back all kinds of music.  Music I ripped from my CD collection, Music purchased from the iTunes Store.  I reviewed this entire post and checked everything:, turning off the equalizer, checking the MIDI interface, ...  Vocals go mysteriously missing on one song and then the next day they are back.  The vast majority of my library is muddled.  

  • Zoynks Calculating status...
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    Jul 31, 2011 3:35 AM (in response to Adrian Whitfield)

    I hope this helps someone...

     

    Most of the issues in this thread (for both Mac & Windows) I believe can be cured by deleting the Preferences files for iTunes. In Final Cut Pro, sometimes the program starts doing incomprehensible things (poor audio, wrong sources, wrong video played with audio or vice versa). The solution is to delete the preferences files for FCP.

     

    I started having pretty severe audio playback quality issues in iTunes for all of my music a few weeks ago & have (not very aggressivly) searched for a solution on the internet with no luck. So, I thought I might try to apply the FCP solution to the problem & it worked perfectly.

     

    The files on mac are found in:

     

    (mac system drive)/Users/(your user name)/Library/Preferences/

     

    The files are:

    com.apple.iTunes.plist

    com.apple.iTunes.eq.plist

    com.apple.iTunesHelper.plist

     

    After you delete these files, iTunes will automatically replace them the next time you launch it & you'll have to put things back the way you had them before, but the audio will play properly.

     

    Hope this helps.

  • vinoyvida Calculating status...
    Currently Being Moderated
    Aug 19, 2011 7:59 PM (in response to OneFastSkater)

    I think I have stumbled onto something....

     

    After reading this discussion with angst, I came to the decision that I would give up and use Windows Media Player... Yes it was that bad!!!... And yes i am a PC'er.............. I opened it for the first time in the year and a half since I've had the computer... It automatically imported my 4800+ songs... I wanted to immediately hear the difference.... So I went back to itunes to hear first... Specifically one song that was horrendous sounding... It was all of a sudden perfect!!!!... So I then closed WMP to make certain that itunes wasn't somehow pulling from WMP.... Nope!!!!!!!!

     

    I'm not making a claim that it will work for everybody.... it just did for me...........

     

    GOOD LUCK!

  • Rotten Apple 10.5 Calculating status...
    Currently Being Moderated
    Oct 20, 2011 3:35 AM (in response to Adrian Whitfield)

    I to am having the same audio problems with 10.5.  When playing tune brought from other websites, the sound quality was dreadful, with the tracks phasing at high frequency, unlisanable.    I played the tunes in all other media formats (Real player, Windows media etc) and they all worked perfectly.  I spoke with ITunes (so called) support who were about as much use as a chocolate fire guard.  There knowledge is base leave at best!!! with tips like un install and re install itunes, thanks for that!!

     

    Judging by the overwhelming comments regarding this matter,  I feel that Apple should take note and sort this out ASAP.

     

    I'm a Dj and need my music files.  This is something I would have thorught quality control would have picked up on before sending us auto push updates of a product that is obviously flowed and disrupts my'n and othes listening pleasure!!  This is something I will think about when considering to update to the latest version of................

     

    PS if anyone has a workable suggestion other than dropping back to the previous versions that would be greatly received, this includes the boffin's at Apple!!!!!!

     

    Best

     

    Rotten Apple 10.5

  • iOptimist Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 25, 2011 6:30 AM (in response to Rotten Apple 10.5)

    I have tryied everything i think.

    Including some 3rd party plugins and other stuff.

    The sound quality seems to be cutted off?

    Some frequencies are just turned off?

     

    I think Jeff Robbin should start fixing that issue really soon.

     

    In meanwhile i'm using Cog player, and its sound quality is outstanding (all Apple managers love that words - Outstanding, Gorgeos, Wonderful). Those words concerns 3rd party free player made by some guy in 2008 - Cog , and not iTunes.

     

    You should try for yourself to hear a difference, but i asure You, its huge!

     

    APPLE - fix sound quality in iTunes, to get it at least as close to Cog's quality as You can, or better.

     

    Regards!

  • Conan\'s Bunny Calculating status...
    Currently Being Moderated
    Oct 27, 2011 1:12 PM (in response to Adrian Whitfield)

    I was actually thinking about buying an iPad.  Scratch that idea.  If they can't make THIS work, I have NO confidence that it would work correctly either.  Why waste money?

  • ajsoldo Calculating status...
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    Nov 13, 2011 10:03 AM (in response to grandpa_bambu)

    I think this is the fix, as simple as it is.

     

    Turn down your prepamp in the equalizer unti lthe problem goes away. In my case, I have an Apogee Duet and I think becuase of the power of the converters I had to turn my Preamp all the way down to aboout 25%! I might even have to lower it more. This controls the amount of "gain" that iTunes is sending. If you lose volume just turn up the "volume" either in itunes or your interface. The amount of gain iTunes is giving is overloading the output of the interface.

     

    This might only help those of us who are using high-end interfaces with really good converters. (MBox, Duet, etc.)

  • madsmuzik Calculating status...
    Currently Being Moderated
    Nov 15, 2011 8:41 AM (in response to Zoynks)

    Thanks - the trashing the iTunes prefs solved my problem.

    It was really distorting before (eq clean and no gain added) and now it's playing back as it should.

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