New Touch Missing Movie Rental/Game "In-App Purchase" Sync Problems.

just picked up the new iPod Touch 4G (64GB) and am syncing to Win7 Starter (32bit).

I rented a few movies before I bought the Touch. They all seemed to download fine. the "Move" sync process seemed like it worked perfectly. When I looked back at my movies on my touch, some of them were missing. When I double checked my rental section in iTunes the movies were missing. I remember a dialogue later, saying that the file couldn't be found. I ran a quick windows search with no results.
So it seems like I could "Move" the movie fine, but after the sync finished, the files were gone from both the computer and the touch.

Could someone please explain this, and what I may do to recover those files? I did pay for them after all, and would still like to watch them. I just don't want to pay for them twice.

Also (another similar issue):
I downloaded and played the game "FieldRunners" fine, but then decided to do an "in-app purchase" for the next level. I clicked download/entered my info/ and it seemed to download correctly, but when I re-entered the app, the level was not available to play. just weird.

FYI: this is my first iOS device, so please don't flame me for newbie ignorance.

Any advice/suggestions are welcome!

Thanks.


Overall, Here is my experience with the new touch:

First Connection: Installation did not work. Unplugged / Replugged USB worked correctly. (no restart necessary).

Selecting content to sync: Did not detect Outlook 2010 (FULL/NOT BETA) for Contacts/Calendar/etc.
I chose not to sync this through iTunes, and instead setup an "Exchange" account on my iPod Touch through google (m.google.com). Works perfectly.
I have my other email addresses forwarded through gmail to take care of push notifications. I still don't have Outlook 2010 calendars synced with google yet, but I'll figure that out.

Then I noticed the other sync problems mentioned above.

Again, any help would be appreciated!

Toshiba NB205 Win7 Starter (32bit) Netbook, Windows 7, (Dead Dual 1.25Ghz MDD Power Mac G4 w/FW800 (last G4 from early 2003)) 10.4.11

Posted on Sep 10, 2010 2:28 PM

Reply

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

New Touch Missing Movie Rental/Game "In-App Purchase" Sync Problems.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.