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iPhone over capacity

Hey!

I have an iPhone 3GS and lately it's been saying I'm way over capacity by as much as 6.8GB!

I've taken out all the old podcasts, music and apps I don't use but I still get this yellow triangle alert. Thing is I can still add music without it saying it's too full.

Any idea how to fix it?

Thanks!

Mac Mini, iOS 4, Space Bastard

Posted on Sep 11, 2010 4:54 AM

Reply
40 replies

Oct 16, 2011 1:55 AM in response to Dogfood1

Dogfood1, That isn't really a fix, that's just a way around it..


Mine automatically fixed itself, i just turned itunes off, restarted phone and then connected to computer again and it fixed itself and removed all the over capacity. Doesn't really make sense that it would have problm if you used over half the space on your iphone nonsense, i mean, everyone would have the problem then.,.

Oct 16, 2011 12:50 PM in response to MicheSK.

I was able to fix my issue by using the white Apple Dock Connector to USB Cable. I had mistakenly used a black cable that was for powering my iPhone in my car. The point is that the iPhone was recognized in iTunes, but the different wiring specs of the black power cable caused the sync error in iTunes.


The Apple reps did not ask any questions about the cable being used. Having taught Cisco networking classes for over a decade, I have learned that cables (like beer) are the cause - and the solution - to many of life's problems 🙂


Always have another white Apple Dock Connector to USB Cable handy if this issues occurs, and Apple reps should always ask about the cables for errors of this type.

Oct 16, 2011 11:40 PM in response to gmacuser

I agree, different cables can do a whole world of difference, especially with apple hardware, as they tend to be very specific about what cable you use and what amount of current that gets to them, they seem to count each individual difference in compared to how you can make a cable. Though it should work anyways, atleast via wifi.


But i see the problem! I myself am only using "designed by apple in california assembled in china" cables with my computer when i sync. I use other cables and docks in the car though.

Dec 9, 2011 12:37 AM in response to jevans9

My laptop is my main computer, but due to space issues my desktop is where all my music and videos are. So in iTunes, all data is synced to my MacBook Pro except for music and videos, which are synced only to the Mac Pro. I have been very careful to make sure no sync categories are turned on for both Macs, and this means I have no conflicts. Syncs run smoothly. Except...


...How come the Mac Pro always says there are 2.7GB of space available, but the MacBook Pro insists I'm over capacity by 0.7GB?


Does anyone know why iTunes on one Mac would count the free space of an iPhone differently from another Mac? Because this is happening very consistently.


Don't tell me to restore...that happened when I upgraded to iOS 5, and the problem is there.

Dec 18, 2011 8:25 PM in response to BigBadChang

My two cents, I had the same problem my "other" was taking up 8.3gb I uncheck the music and everything else. I backed up, I restored and restored again and again about 10 times (maybe more since I lost track after all day doing this) and it did not work.


My solution was to downgrade, jailbreak (tethered) , and on my search for large files, I found that there were multiple copies of Voice Memos which were showing on iTunes as unmarked but were still on the phone - as an example one of them had 12 different copies of the same file! - I deleted the duplicates from the phone using iFile (from cydia) since no software from the iTunes store allows to view all the root folders (wasted my money on iDisk, USB Disk and Phone Drive).


I don't typically suggest you jailbreak your phone but if the solution suggested above doesn't work (like on my case) and Apple doesn't seem to have a solution either then perhaps jailbreaking is the option to fix this issue.

Mar 2, 2012 12:50 PM in response to vlad_lorton

Jailbreaking is no solution, ever. It causes worse issues on devices, and means you can no longer use ANY Apple services.

Restoring as New, without retrieving a backup should always resolve this issue. 'Other' which is generally the big contribution too the Over Capacity error, is usually filled with information that doesn't fit in another category, including Corrupt Data. Data Corruption on iPhones usually occur if there's a hiccup during restore, sync, or activation even.


So my question too those who say they've had the issue even after restoring, how many were doing so as a standard Restore as New, and not retrieving a backup at any stage?

Mar 4, 2012 11:35 PM in response to ThatguyfromThatplace

software are, as many other things, sometimes doesn't work as intended. Apple does a great job of simplifying technology for those that are not computer savy. However even iOS can fail and cause errors. That being said, software can be replaced, upgraded, hacked or jaikbroken. You'll run the risk of damaging you phone but jailbroken phones CAN USE ALL software/services from apple and other vendors. The biggest issue would be that your phone is no longer covered by Apple's warranty, if you can live with that, then is a personal choice, and a legal one, to modify you software as you wish. read the following article: http://abcnews.go.com/Technology/us-government-jailbreaking-iphone-legal/story?i d=11254253

Apr 7, 2012 4:07 PM in response to BigBadChang

Here's something to consider. I had the same problem, and tried to figure out what was occupying that giant "other" category.


I think, and this may be different for you, but I think a large portion of my "other" category was text messages. Think about it, all the messages, especially all the pictures you send and receive. I don't know the resolution of iPhone text photos, but if it's at 1 or 2 mb per photo that might add up over time. I deleted all my saved texts and watched my "other" drop considerably.


I don't know how to keep text histories and delete pictures, if anyone knows, please share.

iPhone over capacity

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