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cannot delete mail from inbox

I have been using an iptouch for a long time. Now suddenly I can't delete messages from the inbox. Keep getting an error message. I have tried changing the Trash location in the Settings and also deleting the mail account and re-setting my POP mail (Yahoo mail).

Very frustrating. Any advice?

Ken

Intel iMac, MB Air, iPod Touch, Mac OS X (10.6.4)

Posted on Sep 13, 2010 8:18 AM

Reply
7 replies

Oct 5, 2010 9:09 AM in response to chevvies

I have my email set up as an IMAP account and was getting the same "unable to move..." message. I suspected the problem for me had to do something with the trash bin on the phone and the trash bin on the server not communicating properly. I tried this and it worked for me, although from other posts, I see it doesn't work for everyone:

1. Go to "Settings"
2. Select "Mail, Contacts, Calendars"
3. Select the mail account in question
4. Select "Account Info"
4. Select "Advanced"
5. Select "Deleted Mailbox"
6. Under "On My Server", Click the "Trash" folder (or whatever your trash folder is called on your server). This should put a check mark beside it.

cannot delete mail from inbox

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