TomTom app and iphone - navigate to contacts?

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Level 1

24 points

TomTom app and iphone - navigate to contacts?

I have the latest iPhone 4 / tomtom app and it never works with navigating to addresses in my contacts list? I have emailed tomtom support, and GPS forum and still no answer so thought i'd try here.

Whenever I select a phone address in my 'contacts' it just only reads the first line of the address which is a random street!!

How does TomTom get to read the full address and more importantly the postcode?

At the minute this doesnt work and is useless - i have even tried to re-order and re-name my addresses in the iPhone so that TomTom reads it differently and it still doesn't work?

I have also just re-booted, re-installed this app and its still the same

Is there a specific format that tomtom reads?

Mac Pro 10Gb * Macbook Pro 2Gb (late 2008), Mac OS X (10.5.5)

Posted on Sep 13, 2010 10:23 AM

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Answer 1

Dave Hutch

Level 4

1,497 points

Sep 13, 2010 10:37 AM in response to pitchfork

Works fine on mine. Go into the contact and edit it, to ensure that all the info is in the correct field. That's rally the only advice I can give.
If I find one that doesn't work, it's normally pretty obvious why.

Try a company you have stored in your contacts and see if the information differs to the info you find if you do a Google search instead

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Answer 2

pitchfork Author

Level 1

24 points

Sep 13, 2010 10:42 AM in response to Dave Hutch

I am using Google Address book synced to my iphone and with google sync it means i can input addresses easily via my Mac in google and they update in my iPhone (also means I have a full online back up)

But inputting google contacts doesn't have a specific, "street' "postcode" etc its just a list...

Any ideas?

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Answer 3

Dave Hutch

Level 4

1,497 points

Sep 13, 2010 1:35 PM in response to pitchfork

That'll be the problem then. TomTom needs to see the correct info in the correct fields

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Answer 4

Dylstra

Level 1

0 points

Sep 18, 2010 5:04 PM in response to pitchfork

I do not think that the problem lies with using Google contacts specifically. I have a problem with inputting destinations via Contacts also and I only input contacts through my Mac's Address Book or on my iPhone 4. (And, historically, my iPod Touch.) Inputting the destination manually or through Google search works fine. Inputting through Contacts only gets as far as the crossroad nearest the destination. It gives a turn direction but that only runs at about 50% accuracy. At any rate, once the turn onto the final street is made it is announced that I have reached my destination. In reality, the app is as far out as I have left to travel on the last road.

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