2065 Views 4 Replies Latest reply: Sep 14, 2010 12:53 PM by Philip Flower
On the other I am wholly unable to download the file from either Safari or Firefox
Let's try one browser at a time. Open a Finder window. Select your Home folder in the Sidebar on the left. Then open the Library folder then the Safari folder. Move the Downloads.plist file from the Safari folder to the Trash. Relaunch Safari.
If that didn't help, from your Safari menu bar click Safari / Reset Safari. Select the top 7 buttons, click Reset.
Now launch Firefox. From the Firefox menu bar click Firefox / Preferences then select the
Advanced tab then the Network tab. Click: Clear Now.
If nothing above has helped either browser, login to your Mac to another user account. Try Safari there. If you can't download files from Safari there, then it's a system wide problem. Boot from your install disc. Run Disk Utility to verify and if necessary, repair any errors on the startup disk.
Help here for Disk Utility: The Repair functions of Disk Utility: what's it all about?
thanks for the suggestions however they didn't work. Curiously both Safari and Firefox work perfectly well and download files from another user account on the same machine. I tried disk repair from the DVD but nothing came up. Is there another solution other than re-installing the system from the install disk?
I still can't get this to work at all. I have now downloaded the 10.6.4 updater which installed perfectly well including Safari 5.0. Everything seems to work fine but in both Safari and Firefox trying to download a file from a link (a link which works perfectly well on the other machine) just leads me to a black screen and nothing happening.
anyone got any ideas how to fix this?