Macbook Battery is expanding or swollen

That's how mine looked like.

It's from a 2010 MBP which I kept in the drawer for backwards compatibility.

I don't mind its replacement. But I'm most concerned whether this could have caused a fire and burned down the full house.

My 2011 Macbook Air battery started to expand recently. I brought it into the Apple Store today and they refused to replace it for me. I then contacted Apple Support by phone. It was by-far the worst customer service I have ever received in my life. I was absolutely shocked. They completely refused, wouldn't help me out at all, told me to not use my computer anymore because it's a safety issue, told me it is not my fault and that there is nothing I could have done to prevent it and that they will do nothing about it because it is out of warranty. I spoke with 4 different people in the span on 2.5 hours and no one knew who could help me. This is a safety issue now. A battery should never expand to the point of it exploding on the customer. I've never been so unhappy with a business before. Completely lost faith.

An authorized Apple Service provider, an independent repairer & may be

associated with an independent authorized reseller, could likely replace a

battery in an older portable Mac tablet. Usually after 4 or 5 years the Apple

Store may not even have inventory for ones no longer covered under an

AppleCare extended plan.

My older Apple portables no longer could get new batteries from Apple

so I found suitable ones from newertech via macsales.com OWC site.

For other upgrade or replacement parts see: MY UPGRADES - OWC

Note the OWC site has good videos for a guide in replacing parts.

Their pages also have calibration& other instructions to prepare their

batteries for best service; and those also are helpful to perform if ever

one needed to return a battery to OWC under their good warranty.

Examples: macbook/air batteries for 11-inch & 13-inch, by build year:

https://eshop.macsales.com/search/macbook%20air%20batteries

Third-party sources of replacement batteries should be able to supply one

if the product is of better quality; the least costly likely has lowest quality.

An iFixit.com repair guide can show how to replace a battery in MacBook

models (various) and their site shows some replacement parts as well.

• MacBook/Air Repair Guide - iFixit.com:

https://www.ifixit.com/Device/MacBook_Air

There are two categories of MacBook/Air portable based on display size;

& other sub-categories based on build model series/year & specification.

• Find an Apple Authorized Service Provider

Sorry the experience you've had with an Apple Store(?) or authorized retail

outlet was not good. They should have considered you may have sought

to buy a new computer some day ~ & after this, you'd look elsewhere.

Good luck & happy trails! 🙂

I'm in the same boat.. Mine has expanded to the point where no one is wanting to take the risk to repair it. I have a potential explosive in my home that I don't know what to do with. I'm definitely never purchasing a MacBook ever again or recommend it to anyone. I wish I known that MacBooks don't last more than 5-7 years when I was looking for a good laptop.

My MacBook1.1 (1.83GHz core-duo) first edition from 2006 works great

and a quality battery was still available from a reputable source; sure it

cannot run an OS X newer than Snow Leopard 10.6.8. But does it well.

To be able to remove a faulty battery from a model as old as yours

(without saying exactly which one of the three Intel-based series) is

a matter of reading and then taking apart the otherwise broken unit.

A few tools may be required; note the correct build model guide for

the model you have and look into it, for additional choices.

• Mac Laptop Repair Guides - iFixit.com:

https://www.ifixit.com/Device/Mac_Laptop

You may be able to restore function to the computer with a new battery.

There are a few sources of quality parts from reputable mac-centric sites.

The original "MacBook 2006 ~ 2010" has Four models within it; so this

guide page shows Six to include two recent models w/ MacBook name.

https://www.ifixit.com/Device/MacBook

Your model should be relatively easy to open & remove/replace

the battery with use of a correct 'build model series' repair guide.

Good luck & happy computing! 🙂

I'm afraid there is no need for an answer.

When I saw my extremely swollen battery, my first thought was: this can not be. This would not happen with Apple products. But after learning about the term "swollen battery" I found endless threads, web sites, pictures about exactly the same problem.

Officially Apple denies any responsibility. Some people may have been lucky to get a free replacement. But I can't try - there are just 15 Apple stores here in Germany, none of them close to me.

The only question worth a discussion of its own: has there ever been any damage, other than the broken device itself? I guess there is a certain probability that the battery bags could be punctured by sharp plastic shreds. I was afraid this could have burned down my whole house. But I'm not aware of any reports of major fires yet, due to swollen batteries.

who can tell me what can i do?

They cant do anything as long as warranty period is over.