How to list authorized devices

I recently purchased a Iphone 4. When I connected to Itunes and wanted to download an app from the Istore, I got a message that I had already reached five authorized devices. The only function I have found so far is "deactivate all"! Before I go that way, I wanted to know if there is a way to first list these five devices and then how to de-authorize a specific one?

Thanks

McBook, Mac OS X (10.6.4), Asus Windows 7

Posted on Sep 14, 2010 10:00 PM

Reply
3 replies

Sep 15, 2010 12:01 AM in response to JGL51

JGL51 wrote:
I wanted to know if there is a way to first list these five devices

No. You'd need to think about all the computers you might have put your DRM protected media on. iTunes can't/won't supply a list. If you've ever rebuilt your computer without deauthorising iTunes first then that will add to the count. Such authorisations can only be cleared using deauthorise all. After using deauthorise all you cannot do so again for a period of one year.
and then how to de-authorize a specific one?

*Store > Deauthorize This Computer...*

tt2

Sep 15, 2010 1:00 AM in response to turingtest2

Thanks for the info.
Sorry for the very basic question, ** twhat is included in these 5 devices? Only PCs or all devices i.e. PCs, Ipod; Iphones and Ipads?

If the latter, Apple will need to re-think the limit of fives: two PCs, one Ipod; one Iphone and one Ipad and u r at the limit! If you have a spouse or child then ???

What other options are available after you have reached the limit of five, if you cannot (or do not want) to de-authorize any?

Sep 15, 2010 1:47 AM in response to JGL51

JGL51 wrote:
Thanks for the info.
Sorry for the very basic question, ** twhat is included in these 5 devices? Only PCs or all devices i.e. PCs, Ipod; Iphones and Ipads?

Only computers. The same computer if accessed via different profiles only uses one authorisation. If the computer holds multiple operating systems each will be seen as a separate computer for the purposes of authorisation.
If the latter, Apple will need to re-think the limit of fives: two PCs, one Ipod; one Iphone and one Ipad and u r at the limit! If you have a spouse or child then ???

Don't worry - Apple are happy for you to buy as many of their devices as you want. You can put your protected content on as many devices as you have but each is limited to holding protected content from up to five different accounts.
What other options are available after you have reached the limit of five, if you cannot (or do not want) to de-authorize any?

If you cannot identify/access an older machine to deauthorise it then wait until you get to five machines and deauthorise all. You can then reauthorise the machines you do want to use. If you've authorised five machines and don't want to deauthorise any of them then don't try to access authorised content from that account on a sixth machine.

Each machine can hold authorised content from up to five accounts at any one time, and each account may be authorised on up to five machines. Authorisation for DRM'd content is checked during playback and transfer to an iDevice. You only need authorise those machines with which you want to access your DRM'd content.

tt2

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to list authorized devices

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.