"server does not allow relaying" email error

Since upgrading to iPhone 4, sending an email always results in the error message "A copy has been placed in your outbox. The recipient "......@...." was rejected by the server because it does not allow relaying. This happens regardless of the recipent. It also happens to a friend of mine who still has the iPhone 3G but has updated software. HELP PLEASE.

iPhone 4, iOS 4

Posted on Sep 15, 2010 10:25 PM

Reply
150 replies

May 9, 2012 8:59 AM in response to dannopelli

Thank you so much Dannopelli for this information below!!

It fixed the problem


If this is an AOL issue try this:

On your iPhone:

-Select Settings

-Select Mail, Contacts, Calendars

-Select your AOL.com account

-Select SMTP from the Account Info Page

-Select SMTP from the SMPT Page

-From the smtp.aol.com page

-Check that the Server is ON

-Check that the Host Name is smtp.aol.com

-Check that your User Name is correct

-Check that you Password is correct

-Check that Authentication is set to Password

-The Server Port should be 587

Sep 24, 2012 10:49 AM in response to krystalmaree

Hi


My wife and I have iphone 4 and had this problem when trying to send emails using AOL. It as said before said relaying not allowed when we were trying to send emails but we could receive emails it was very strange. I came across an explanation step by step on how to fix it. I am no expert so I will leave it to them


The link is


Step by Step to fix "Relaying not allowed"

Jan 22, 2013 5:37 AM in response to MikkG

Thanks MikkG


"Most importantly make sure your username and password are correct and added in the Outgoing Mail server"


Spot on - Thank you.

MikkG wrote:


Hi,


I was told there could be a problem with your Outgoing mail server settings and most likley have an Outgoing authentication error with your server. Make sure all your settings comply with your servers suggested settings for IMAP or POP3 etc. Usually located in options of the web version mail.


Most importantly make sure your username and passowrd are correct and added in the Outgoing Mail server



Hope this helps!


Contact your mail server provider for suggest outgoing settings if u can not find them



Michael

Jan 30, 2013 7:53 PM in response to krystalmaree

Call AT&T Customer service. They will direct you in the settings for your outgoing and incoming servers. If the settings aren't correct, they will direct you. It's an easy fix. While cust svc is on the line, click on your email and send something to yourself. If it doesn't go out correctly, they will stay with you to keep troubleshooting until it's fixed.

Hope this helps.


Preston

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"server does not allow relaying" email error

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