krystalmaree

Q: "server does not allow relaying" email error

Since upgrading to iPhone 4, sending an email always results in the error message "A copy has been placed in your outbox. The recipient "......@...." was rejected by the server because it does not allow relaying. This happens regardless of the recipent. It also happens to a friend of mine who still has the iPhone 3G but has updated software. HELP PLEASE.

iPhone 4, iOS 4

Posted on Sep 15, 2010 10:25 PM

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Q: "server does not allow relaying" email error

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  • by LondonGuy76,

    LondonGuy76 LondonGuy76 Oct 17, 2011 4:33 PM in response to joke95
    Level 1 (0 points)
    Oct 17, 2011 4:33 PM in response to joke95

    Was it fine before? And is it fine now you reconfigured it?

     

    My iPhone still has this problem, and I still have to restart it when it happens .

     

    I am updating to iOS 5 as I type this though, I'll test it then and see how it goes.

  • by charles781,

    charles781 charles781 Oct 19, 2011 1:55 AM in response to artemios
    Level 1 (5 points)
    Oct 19, 2011 1:55 AM in response to artemios

    BINGO!  That resolved my sending issues on my two business email accounts.  Definitly need to manually input the Username and password and not leave blank/"Optional".  I suspect like others, I assumed leaving it as "optional" was akin to clicking the box "Same as incoming settings" in Outlook in my mail account settings. 

  • by mohd faiz,

    mohd faiz mohd faiz Oct 20, 2011 12:24 AM in response to prtzl
    Level 1 (0 points)
    Oct 20, 2011 12:24 AM in response to prtzl

    Hey it works!!!! u r genius!!

  • by LondonGuy76,

    LondonGuy76 LondonGuy76 Oct 20, 2011 4:24 PM in response to mohd faiz
    Level 1 (0 points)
    Oct 20, 2011 4:24 PM in response to mohd faiz

    Mine is ok so far. But the problem for me wasn't solved my entering a user name and password for the SMTP server as my account doesn't require it, so those details are still left blank on my phone.

     

    I'm not quite sure why the problem for me has gone away, I haven't changed any settings. When I do get the problem, I leave the email in the outbox and restart the phone. That has been fine and the email sends once the phone has restarted, but it's a shame I have to do that.

     

    I have now updated to iOS 5, the problem hasn't happened so far.

  • by laughfta,

    laughfta laughfta Oct 27, 2011 4:08 PM in response to worapoj
    Level 1 (0 points)
    Oct 27, 2011 4:08 PM in response to worapoj

    Thanks. This worked for me! It said "optional" in both those boxes, clearly it is not!

  • by lindseyfromlake mary,

    lindseyfromlake mary lindseyfromlake mary Oct 27, 2011 5:10 PM in response to damnbraces
    Level 1 (0 points)
    Oct 27, 2011 5:10 PM in response to damnbraces

    .

  • by michelle d.,

    michelle d. michelle d. Oct 30, 2011 12:34 AM in response to dannopelli
    Level 1 (0 points)
    Oct 30, 2011 12:34 AM in response to dannopelli

    Thank you !  The info given about changing in the mail settings  the authentication to password worked, changed that and voila, I can email again.

     

    Thanks for sharing,

  • by geoi11,

    geoi11 geoi11 Oct 31, 2011 10:41 PM in response to krystalmaree
    Level 1 (0 points)
    Oct 31, 2011 10:41 PM in response to krystalmaree

    it works It works listen do this

     

    I solved the same problem by entering my user name and password in the outgoing server areas listed as "Optional". 

  • by blassiz,

    blassiz blassiz Nov 1, 2011 2:34 AM in response to dannopelli
    Level 1 (0 points)
    Nov 1, 2011 2:34 AM in response to dannopelli

    this worked !! thx dannopelli

     

    & geoi11 is right !!

  • by Buddhari1,

    Buddhari1 Buddhari1 Nov 2, 2011 9:48 AM in response to dannopelli
    Level 1 (0 points)
    Nov 2, 2011 9:48 AM in response to dannopelli

    Perfect same fix works for non aol accounts as well. I have a work email that was stuck while my yahoo and gmail both worked. I used this fix and boom worked. Thanks I thought I tried everything but I never turned off the wifi first. Good looking out!

  • by douglaguna,

    douglaguna douglaguna Nov 9, 2011 8:04 PM in response to prtzl
    Level 1 (0 points)
    Nov 9, 2011 8:04 PM in response to prtzl

    I did this and it worked. Called ATT and they could not figure it out!

    For my IPhone 3gs, the ATT outgoing server is CWMX.com

     

    Use this and TURN OFF all others including your email providers outgoing server

  • by echikn,

    echikn echikn Nov 16, 2011 5:02 PM in response to krystalmaree
    Level 1 (0 points)
    Nov 16, 2011 5:02 PM in response to krystalmaree

    Yeah I think it works if you just type in username and password under optional.

     

    Thanks!

  • by LondonGuy76,

    LondonGuy76 LondonGuy76 Nov 17, 2011 4:23 PM in response to echikn
    Level 1 (0 points)
    Nov 17, 2011 4:23 PM in response to echikn

    As I've said previously, I had this problem but there is no username and password for the sending option on my network, so it stays blank.

     

    Now that I've upgraded to iOS5, it hasn't happened. I upgraded about a month ago, and it's been fine so far.

  • by Trigcxx,

    Trigcxx Trigcxx Nov 26, 2011 12:48 PM in response to krystalmaree
    Level 1 (0 points)
    Nov 26, 2011 12:48 PM in response to krystalmaree

    Having the same issues with iPhone 4 iOS5.0.1  I have tried every remedy on this thread, none have worked.  I eventually deleted the account and re-instated it, this worked for 10 minutes then back to same problem.  The problem is the same wether I use WiFi on or off.  This is ridiculous, Apple need to get it sorted ASAP!!  I have been giving my wife banter all week as she has just bought the new Galaxy S2, at the moment I think she's got it right!!!

    Any help would be gratefully recieved.

  • by Trigcxx,

    Trigcxx Trigcxx Nov 26, 2011 1:08 PM in response to krystalmaree
    Level 1 (0 points)
    Nov 26, 2011 1:08 PM in response to krystalmaree

    This is the answer, well it worked for me....................

     

    FIXED!

    Had the same problem. AOL had been working for months, stopped working for no reason. I checked the settings against aol's instructions and the username was wrong - aol state that the username should not have the @aol.com suffix but it did. The next problem encountered was that the iPad would not let me change the username under outgoing smtp settings. Answer is to do the following:

    Go to settings -> mail ->aol account ->outgoing mail server.

    Turn the primary smtp server off.

    Create a new one for smtp.aol.com with the username without @aol.com at the end and your password.

    The rest of the settings should populate automatically.

    Good luck.

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