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All replies
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Helpful answers
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Nov 28, 2011 1:26 PM in response to krystalmareeby tomcroucher,Go to Settings -> Mail ->AOL account ->outgoing mail server.
Turn the primary smtp server off.
Create a new one for smtp.aol.com with the username without @aol.com at the end and your password.
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Nov 30, 2011 11:03 AM in response to Trigcxxby hilaryfromtogher,thanks! tried all the other suggestions in vain and this finally worked. phew.
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Dec 8, 2011 12:41 PM in response to hilaryfromtogherby Richard Insall-Jones,Ah yes - this made me puff cheeks out, after upgrading to a new 4gs today. Another one of those shiny new never-seen-that-before messages. If of any use, I turned on the IMAP outgoing server of the account I was trying to send from (iCloud already on) and in the preferences of that server put in the optional user and password. Off email scampered.
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Dec 11, 2011 8:19 PM in response to dannopelliby karotladee,thank you so much! Mine was an AOL issue & your breakdown worked perfectly-my user & password had been listed as 'optional'.
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Dec 12, 2011 12:06 PM in response to krystalmareeby deborah27,I called godadday and they gave me the fix!
go into your settings-Mail, Contacts, Calendars
-click on your email-scroll down to "outgoing Mail Server and click on it
-then click on the "Primary Server" also make sure it is "ON"-make sure your email address is put in where it says "User Name". Even though it says optional fill it in-then put in your password and hit done. That will fix this problem!
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Dec 15, 2011 6:10 AM in response to krystalmareeby irenefromstockport,I did all you stated and I still cant send mail and it just keeps saying the same message!! WHY???
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Dec 15, 2011 8:17 AM in response to irenefromstockportby karotladee,Is your email address AOL?
These are the steps that worked for me.......
On your iPhone:
-Select Settings
-Select Mail, Contacts, Calendars
-Select your AOL.com account
-Select SMTP from the Account Info Page
-Select SMTP from the SMPT Page
-From the smtp.aol.com page
-Check that the Server is ON
-Check that the Host Name is smtp.aol.com
-Check that your User Name is correct
-Check that you Password is correct
-Check that Authentication is set to Password
-The Server Port should be 587
I did this for a friend's phone and it fixed it. A lot of folks think that if they enter the info in the Incoming Server section it gets automatically copied to the Outgoing. It does not.
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Dec 15, 2011 4:05 PM in response to karotladeeby LondonGuy76,If you update to iOS 5 it should be fine. Assuming you've got the right settings of course. Mine has been so far.
I dont know why in my case that my email was fine for a while then I started having problems. I didn't change anything.
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Dec 20, 2011 11:26 AM in response to krystalmareeby amandafromleyland,you are all absolute stars - thank you so much, my daughter and I (on 2 iPhone4s) had to go through every single step everyone suggested and EVENTUALLY by setting the optional data, changing the primary server and adding it again minus the @aol.com, turning off and turning on again, AND turning wifi off we got the email to send!!!!!! thank you all so much.
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Dec 21, 2011 12:25 PM in response to worapojby datafunk,Entering the username and password worked for me! Thanks!
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Dec 26, 2011 8:11 AM in response to worapojby 7digits,worapoj's suggestion above dated 25 April 2011 worked on my iPad 2.
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Dec 27, 2011 2:08 PM in response to krystalmareeby MitchMansiPhone4s,FOR ALL WHO HAVE STRUGGLED WITH IPHONE NOT BEING ABLE TO REPLY DUE TO MESSAGE SAYING THAT SERVER DOES NOT ALLOW RELAYING, I STRUGGLED ALL DAY AND THEN FOUND THIS SIMPLE SOLUUTION:
ON YOUR IPHONE, SETTINGS/ ACCOUNTS/EMAIL ACCOUNT/ IMAP ACCOUNT/ OUTGOING MAIL SERVER SMTP/PRIMARY SERVER/OUTGOING MAIL SERVER:
FILL OUT THE USER NAME AND PASSWORD !!!! IN SET-UP THESE ARE LISTED AS OPTIONAL AND MOST PEOPLE WHEN GIVEN THE OPTION DON;T COMPLETE THESE BECAUSE IT TAKES TIME. BUT, NOT COMPETING THESE ON THE OUTGOING SERVER SET-UP RESULTS IN YOU NOT BEING ABLE TO REPLY. AS SOON AS I FILLED THESE IN, I WAS ABLE TO REPLY TO ALL E-MAILS AND I USE RACKSPACE.
HOPE THIS ENDS HOURS OF FRUSTRATION FOR MANY.
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Dec 29, 2011 6:02 PM in response to artemiosby butterflyj526,Thank you so much that fixed my problem!!!!!
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Dec 30, 2011 10:42 AM in response to Trigcxxby manon_lescaut,Hi Trigcxx
Thank you very much for your solution to fixing this error. I followed the exact steps to fix the error and it worked!! I had read and tried the previous solutions prior to reaching your post, but none worked!! I use AOL and the problem with the other solutions was that they were telling you to turn the primary server on, and that wasn't working. As you suggested, I turned it off and then created the smtp server and it worked!! For months I couldn't send emails only receive. I have to say though, this problem only started after I upgraded to OS 5.0.1!!!
Thanks again
Regards
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Jan 5, 2012 5:37 AM in response to prtzlby claireMbear,Thank you, thank you, thank you in my mind your the genius lol