Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Factory Restore for Powerbook G4 back to 10.3.5

I have an old Powerbook G4 and it was running terrbile, I was down to almost no memory and was told if I do a factory restore to it's original settings, it would help to clean everything off I dont need or want anymore. I backed everything up I wanted then proceeded to do the restore and it shot me back to 10.3.5 and now none of my programs will run correct, including airport so I can not update all my applications. How do I get my airport and the rest of my apps running correctly so I can update the rest of my applicatios, (i.e) iTunes, Safari... any information would be amazing, and since I am on a phone typing, if you are a saint and dont mind emailing a response to Johnryancoffelt<at>gmail<dot>com I will be very grateful. If a response here is all you can do I am equally thankful.
Cheers!

<Edited by Host>

Powerbook G4 15 inch

Posted on Sep 15, 2010 11:11 PM

Reply
Question marked as Best reply

Posted on Sep 15, 2010 11:58 PM

Hi Johnryancoffelt, and a warm welcome to the forums! 🙂

What OS did it have before?

Could be many things, we should start with this...

"Try Disk Utility

1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."

http://docs.info.apple.com/article.html?artnum=106214

Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.

(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)

If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
1 reply
Question marked as Best reply

Sep 15, 2010 11:58 PM in response to qzxyu

Hi Johnryancoffelt, and a warm welcome to the forums! 🙂

What OS did it have before?

Could be many things, we should start with this...

"Try Disk Utility

1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."

http://docs.info.apple.com/article.html?artnum=106214

Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.

(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)

If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.

Factory Restore for Powerbook G4 back to 10.3.5

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.