Strange message when I open Safari

Question

Level 1

27 points

Strange message when I open Safari

Everytime I open safari I get this message:

To view this page, you must log in to this area on mail.google.com:443:

I then put in my Gmail information but it does not accept it. I can't get it to do anything. It keeps telling me that my log-in information is incorrect. Any ideas?

MacBook (BlackBook), Mac OS X (10.5.8)

Posted on Sep 16, 2010 4:29 PM

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Answer 1

Top-ranking reply

Carolyn Samit

Level 10

165,673 points

Sep 16, 2010 4:43 PM in response to UKFan643

HI,

Try deleting cookies. From your Safari menu bar click Safari / Preferences then select the Security tab.
Click "Show Cookies" Delete all Google related cookies.

Relaunch Safari.

If that didn't help open Keychain Access (Applications/Utilities) Select Passwords on the left.
Delete your Gmail keychain.

Relaunch Safari and try logging into your Gmail account. If that didn't help, in Keychain Access delete the "Safari Forms Autofill" keychain.

Relaunch Safari and try again.

Carolyn 🙂

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Answer 2

UKFan643 Author

Level 1

27 points

Sep 16, 2010 4:54 PM in response to Carolyn Samit

Deleting the keychain worked. Thanks!!

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Answer 3

Sep 16, 2010 5:04 PM in response to UKFan643

Wonderful. Thanks for the star 🙂

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Answer 4

Nov 26, 2010 8:27 PM in response to Carolyn Samit

I had the same problem and the keychain fixes did not work for me. The problem was a Gmail Notifier extension I had recently installed. It works great in firefox on a Windows machine. Removing it resolved the problem. Go to Safari -> Preferences and click on the Extensions tab. Select it and hit remove.

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Answer 5

TildeBee

Level 7

31,923 points

Nov 27, 2010 7:10 AM in response to Measure Twice Cut Once

Measure --

Welcome to Apple Discussions!
We're not staff, but other Mac users here, asking questions and sharing solutions.

Very nice first post --
Helping others!

🙂

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Answer 6

Sep 15, 2011 10:03 AM in response to UKFan643

Had the same problem and tried ll the above but sadly no luck. 😟

However, this additinoal step worked: If you have a safari extension called "Gmail Counter" (an envelope telling you how many unread messages are in your inbox) installed via the "extensions" tab in safari "preferences" - uninstall it. Messages stopped. 🙂

Please note that this is an optional add on to your safari and can be reinstalled

I will reinstall it now - hopefully all will be ok now.

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Answer 7

Oct 4, 2011 9:57 AM in response to UKFan643

Thanks again to all. I tried everything suggested by all of you. Nothing worked. But...........then I deleted Google Notifier in Keychain and it finally stopped displaying. Hooray.......time to watch the iPhone 5 stream

Sending you all warm Caribbean Breezes........

PS If it's allowed here?..... check out my Caribbean Blog at: http://www.cancunTom.com

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Answer 8

Sep 29, 2012 2:26 AM in response to UKFan643

For me, the drop-down telling me to log in to this area on mail.google.com:443: only stopped when I turned Extensions off in Preferences.

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Answer 9

Nov 4, 2014 8:48 PM in response to Archimash

Yup, turning off Extensions worked for me. Thank you.

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