Q: Compressor Issue

Good Morning All!

Newest issue with this application...

Compressor will not install correctly during setup, so it will not create H.264 proxies during ingest. I then set up the transcode settings to "Quicktime H.264 clip proxies" and when ingestion is "complete" error message says, "Encountered error submitting job to compressor."

I then went to open up compressor in my applications folder and it prompted me with, "compressor cannot be opened because of a problem.... you may need to reinstall application... be sure to install any available updates....blah blah."

I then went to Final cut server updates, and updated my pro tools, and FCServer itself. NOTHING.

any ideas?!

Mac Book Pro, Mac OS X (10.5.8)

Posted on Sep 17, 2010 7:22 AM

I have this question too

Q: Compressor Issue

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by Jon Chappell,

Jon Chappell Sep 17, 2010 8:42 AM in response to Leh21
Level 5 (4,005 points)

Sep 17, 2010 8:42 AM in response to Leh21

Leh21 wrote:
Compressor will not install correctly during setup

Can you clarify what happens when you try to install it?
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by Leh21,

Leh21 Sep 17, 2010 9:11 AM in response to Jon Chappell
Level 1 (0 points)

Sep 17, 2010 9:11 AM in response to Jon Chappell

I actually ended up getting it to work just a second ago!!! the original person who did the install only downloaded the just the client itself. The other install tool was never installed. and it only took 4 hours to troubleshoot!

But now compressor works, and is creating my H.264 proxies great
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Q: Compressor Issue

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by Jon Chappell,

by Leh21,

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