5 Replies Latest reply: Nov 19, 2012 10:07 PM by sally griswold
AimiKaoriNANAMI Level 1 Level 1 (0 points)
Hallo everybody,
I bought a new iMac 27" for my Wacom Cintiq 21UX! But now I´ve got a problem with the connection between both systems:

First of all I tried to use a DVI-I to Mini DisplayPort (Apple) = without any success! The Cintiq-screen shows "out of range".
After I used "first-aid applications" (decrease resolutions, reconnection,... etc.) - no success anyway!

The iMac shows no serious problem after using the Hardware-Test!

Now I bought several adapters, cables, etc. for my iMac: DVI-I to DVI-D, DVI-D auf DisplayPort... Duallink-Converter (Apple)... - no success!!!

The Cintiq-pen works fine and I can switch between the displays, only my Cintiq-screen shows "Signal out of Range". The screen has "red snowflakes" - horror!
The display backround applies, only the colours have a high level of blue and the red colour is flickering over the picture!

But the strangest thing about that is: my new MacBook Pro 17" takes all easy with a "normal" DVI-I to Mini DisplayPort!

I conntact Apple and Wacom but nobody could help me!! I´m very annoyed and I´m thinking about giving back my iMac!
Apple advertises for Wacom on their online-homepage, but there´s no connectivity between them!

Has anybody an idea? Experience? Please HELP ME!!

iMac 27", Mac OS X (10.6.4), Cintiq, Wacom, external, Screen, iMac