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  • deggie Level 9 Level 9 (50,445 points)

    The replacement comes with a 90 day warranty. If you are inside this period it is free, outside it is $65 USD.

  • Sdsoxfan Level 1 Level 1 (0 points)

    Got another sleep button stuck here. I definitely expect better than a year and a half for my money. Might be the last apple product I buy if the expect me to pay for a replacement.

  • deggie Level 9 Level 9 (50,445 points)

    Check out the HTC One while you are looking. Read Samsungs forum and check Google before option for the Galaxy.

  • slugfeesh Level 1 Level 1 (0 points)

    Another one.

    1st gen replacement past it's warranty with a stuck power button.

    I've only had experience with Apple's Nano's, and would like to see a more robust product designed for people who work outdoors. 

  • loudLouderLOUDEST1 Level 1 Level 1 (0 points)

    My sleep/wake button has also become stuck. I contacted support to see what I could do. I was told that there would be a $65 charge to send it in and get it fixed. Then she came back on phone to tell me that she had misquoted the repair cost and that it would total $87.07.  I said NO THANK YOU!  What a rip off.

  • loudLouderLOUDEST1 Level 1 Level 1 (0 points)

    My sleep/wake button has also become stuck. I contacted support to see what I could do. I was told that there would be a $65 charge to send it in and get it fixed. Then she came back on phone to tell me that she had misquoted the repair cost and that it would total $87.07.  I said NO THANK YOU!  What a rip off.

  • slugfeesh Level 1 Level 1 (0 points)

    Here's how the conversation went during manufacturing of the nano:

     

    Ping: "Hey Wei, the buttons came in this morning, they aren't thick enough"

    Wei: "Meh, just shim it"

  • ddrb Level 1 Level 1 (0 points)

    I don't know if anyone else has posted this already, but I wanted to give my experience in fixing my iPod.

     

    ***PLEASE READ THOROUGHLY BEFORE ATTEMPTING. This is a personal experience with advice, which you don't have to follow. If you break your iPod, it was at your own discretion.***

     

    One day, I was using my iPod (nano 6th gen.) when my power button (sleep/pause) would not click anymore. I gently tapped it and could feel it move around slightly. It was a hardware problem seeing as my iPod still could function as normal save for the button.

     

    I did some research and found this lifesaver:

    (LINK 1) http://www.youtube.com/watch?v=oHrLLfMXkOA

     

    This link was helpful in opening the iPod:

    (LINK 2) http://www.youtube.com/watch?v=_E_nGgUF1U8

     

    Following these instructions, I was able to fix my iPod nano.

     

    The problem is this: There is a metal shim under the power button that has moved from its original position, making it impossible to press down on the button. To remedy this, you need to put it back in place.

     

    The video and link explains it better than I could, but I will walk you through how I fixed mine. I would just like to say I don't have experience in fixing a lot of electronic hardware problems.

     

    Tools I used:

     

    • Krazy glue
    • Something to pry the screen out (I used my fingernail)
    • Blow dryer/heat gun
    • Small phillips screw driver
    • Toothpick
    • Pin (optional)
    • Flathead eyeglass screwdriver (optional, but I used it to pry the battery out)

     

    1. Remove the screen (0:05 of LINK 2)

    I heated the ipod with a blow dryer to loosen the screen adhesive and gently pried the screen off by running my fingernail under and along the screen. Be VERY careful. I chipped a bit of the screen when I did this, but it's not that bad. I pulled the screen off but not all the way seeing as some wires connect it to the ipod. I left this there because it's less to put back.

     

    2. Remove the metal place (1:05 of LINK 2)

    Use your phillips screw driver to remove two screws and set aside with the metal plate

     

    3. Remove the battery (2:17 of LINK 2)

    The battery is the silver rectangular object. It took a little work, but just pry the battery out. I used an eyeglass screwdriver, but you can use whatever you want. Just be gentle so you don't rip the red cord it's connected to.

     

    4. Remove black tape covering buttons (3:11 of LINK 2)

    I just peeled the black tape off and later threw this away. It's up to you if you want to stick it back on. Hopefully, it wasn't too useful.

     

    5. Remove the four screws holding the button contraption in place (3:30 of LINK 2)

    The buttons may be covered by the black screen adhesive, so just move it out of the way. I tried to leave as much screen adhesive on (refer to step 9).

     

    6. Pull out the button contraption thingy (2:05 of LINK 1)

     

    7. Find the metal shim/ make your own and glue it back on (follow explanation from 2:05 of LINK 1)

    If you're lucky, the metal shim (tiny black dot) will be somewhere on the button. Mine was pushed off to the side. To put the shim back in, I put glue on the power switch (the gold circle), put glue on the toothpick and picked up the shim. I placed it back on the power switch and let it dry.

     

    If you don't know what the shim looks like, look at the volume buttons. In the middle of the switch (gold circle) is this tiny black dot.

     

    If you can't find the shim, you will have to improvise.

     

    8. Put the button contraption back in to test the button (3:05 of LINK 1)

    You will need to screw it back in to effectively test the button.

    OPTIONAL: I had trouble putting this back in so I used an open safety pin, stuck it through the holes without a screw (to keep it in place) and put the screws in.

     

    9. Reassmble the iPod and you're finished!

    ***There was still some screen adhesive left on my ipod, so instead of gluing it myself, I just put the screen back in place. I reheated the iPod with the blow dryer and pushed firmly to ensure it was on. You may also use any other strong glue. The reason I didn't was in case I ever needed to open my iPod again. I wasn't sure if heat could loosen Krazy glue, so I did not use it.

     

    When I turned it back on it was working well. I noticed the chips on the side of the screen, but it's not bad. Small price to pay for a working iPod. I did have to restore and reset my iPod. I only fixed it today, just right before I typed this out.

     

    So good luck to you guys and let me know how it goes.

     

    If you have any questions, don't hesistate to ask. I suggest this method if you have nothing else to lose. I couldn't send my iPod back because I didn't have warranty, and we also have no Apple store here. So it was either this or throw it away. Luckily, I took my chances.

     

    All thanks to Leon Stacey (the video uploader)!

  • naveed.hassan Level 1 Level 1 (0 points)

    I just ran into the same issue. Apple says they can look into it and either fix it or replace it. but that's gonna be 80 bucks.

     

    This is f*****g bs.

  • jamexcel Level 1 Level 1 (0 points)

    Same here... a year and a few months after receiving 1st gen-warranty-replacement, my nano-button broke.

     

    It seem that their game-play is now centered around planned obsolescence; shoddy products that are harder and harder to repair because they have started doing things like welding the battery in and gluing the screens down.

     

    I've stopped recommending Apple products to anyone, even the older generations, to whom I used to recommend Apple without blinking, back when, sure it was more expensive than PC, but the design/user experience/customer service was phenomenal.

     

    This new throw-away attitude is not only way too expensive, but environmentaly shocking.

  • art-racer Level 1 Level 1 (0 points)

    I've found that plugging in (or unplugging) a Nike A1191 iPod Sport Kit Running Receiver to the 6th generation iPod's dock connector slot will wake the iPod. These are available in the Nike+ Plus Ipod Receiver Sensor Combination Sport Kit. The kit is $29.99. Nike has phased out this product since the receiver capability is built-in on new iPods. Kits & receivers are generally available on ebay as of November 2013.

  • laurbot Level 1 Level 1 (0 points)

    Apple products are garbage. GARBAGE.

  • wvernon Level 1 Level 1 (0 points)

    My 6th gen took a dump for the second time.  I noticed the Jobs inspired beauty as I opened my car window and chucked it @ 70+ mph, watching it disintegrate along the median in my rear view mirror.  Appropriate mirror to use when contemplating the purchase of future Apple product.  Oh, who am I kidding?  I've purchased at least a half dozen Apple products since, whaddaya gonna do?

  • shfrom Level 1 Level 1 (0 points)

    I found a company that will repair the buttons for very cheap http://epk.allalla.com/Services/

  • PaperAssassin Level 1 Level 1 (0 points)

    Put me down as another victim.  After the Nano 1 recall/replacement, this Nano 6 lasted about 2 years of very careful use, and now the button is dead.  The warranty period has long passed, so the Apple Store simply told me to buy a new one, like that's an acceptable result.

     

    If I can't find a way to repair it, my options are to either:

     

    - buy another Nano 6 for $65

    - buy a Nano 7 for $150

    - forget Apple and find a competitor's product

     

    Since it's obviously faulty design on Apple's part, buying another Nano 6 is pointless as this problem will just happen again.  However shelling out for the Nano 7 would be rewarding Apple for the bad product in the first place.  I guess I'm going to check the market for alternative products.