Previous 1 3 4 5 6 7 Next 232 Replies Latest reply: Jan 29, 2015 11:10 AM by deggie Go to original post Branched to a new discussion.
  • dls516 Level 1 Level 1 (0 points)

    My + button is stuck too! What a coincidence. I've been in distress these past couple of weeks. I managed to press the - button so many times the sound is now really quiet. It's driving me crazy!! Exactly how well do iPod volume control headphones work? I need my music loud ^__^

  • henkie385 Level 1 Level 1 (0 points)

    I recently got my Nano geplaced for exactly the same problem. No with my new Nano I don't want to get the same problem again an bought some iPhone Headphones. They work perfect, you can even go to next song and paus play etc.

  • cotterhier Level 1 Level 1 (0 points)

    Same thing here: sleep/wake button is stuck and my warranty just expired. That's just great!

  • cotterhier Level 1 Level 1 (0 points)

    For that price I thought I purchased a premium product but I didn't get one. From what I read on the internet the construction seems to be pretty improvised. As this problem seems to be affecting a large number of customers I demand a refund! Maybe someone from Apple could say something about this!?

  • Tampatony1978 Level 1 Level 1 (0 points)

    My sleep/wake button malfunctioned this past Friday eve on my Ipod Touch 4th Gen. It is protected by an Otterbox casing always. I took in to an Apple store today & after waiting 30 minutes to consult w/ a "genius"...was told out of warranty & $100 to fix. I told the guy Apple could $#^(^*&^%&%*%^()! 4 months past warranty expiration. It's a bummer

  • Lyra Ruth Level 1 Level 1 (0 points)

    Does the headphones make your nano wake up even without pressing any buttons?

  • Matahan Level 1 Level 1 (0 points)

    This is completley ridiculous. Apple should return those faulty nanos.

    At least they must release a new firmware which would let the users use volume up and down buttons for the purpose of sleep/ wake. (pressing both buttons should sleep/awake)

  • franciscofrompuebla Level 1 Level 1 (0 points)

    Although they know about the problem, the Apple policy in this case is clear, you have to pay more than $100 to get another unit, even with the warranty, any small scratch on your unit and they say "physical damage" to make you pay.... absolutely ridiculous

  • Lyra Ruth Level 1 Level 1 (0 points)

    I hope somebody from apple could read this. Oh please, just have a firmware so that I could still use my nano.


  • Matahan Level 1 Level 1 (0 points)

    I am sure some people from Apple is reading these forums.

    It is just their will if they make up their mind to solve this issue.

    They can not just ignore customers who are completely right !!

  • Lyra Ruth Level 1 Level 1 (0 points)

    This is actually the 1st Apple product that I have.. and I'm not very pleased.... (Maybe I was expecting too much about the quality of their products considering that they are selling at a really high price)

  • Watermellen2345 Level 1 Level 1 (0 points)

    My button just got stuck, but my ipod is over a year old. Is there any chance that they would still replace it?

  • koobitokyo Level 1 Level 1 (0 points)

    I've had the same problem - with two of the 6th gen nanos. On the first, the button failed a month after purchase. They replaced it (at the Ginza Apple Store in Tokyo.) On the second, it failed 5 months after the warranty expired. They said it would cost around $80 to fix.

    All other iPods i've owned - older nanos, Classics, Shuffles - have lasted years with no button issues. The 6th gen nano is obviously poorly designed. They should recall it.

  • Matahan Level 1 Level 1 (0 points)

    Most definetely !!! poor design in terms of sleep/wake button

  • lggm Level 1 Level 1 (0 points)

    this is another "me to" sadly this happened to me yestarday and i whent to the apple store and they sent me to another place thats only open office ours mon-fri.. the sad thing is that i live in bolivia and lets just say they dont help u mutch here but i bought the ipod in the states in december of 2011 so lets hope they fix it or give me a knew one but i think i ill just ask for my money back couse this is horible !!! i meen  love the product but i mean if i keep it its just waiting to brake might just have to change to touch or something

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